Technical Support job – Independent Recruiting Consultant – Small Business Consulting Group – El Segundo, CA

Technical Support

Independent Recruiting Consultant – Small Business Consulting Group

El Segundo, CA

Responsibilities:

  • Provide initial support for customer inquiries via telephone calls, e-mails, faxes and letters. The majority of the work involves incoming phone calls in a call center environment.
  • Manage and resolve customers’ software issues (Internet connectivity, printer configuration, general software troubleshooting) with the Stamps.com service and PhotoStamps product.
  • Assist customers with account issues, online store orders and general presales questions when necessary, or retaining customers that want to severance their accounts

Qualifications:

  • Must have 1 – 3 years of call center technical support experience
  • Must have excellent telephone and Microsoft Office Suite experience
  • Must have strong oral and written skills and interpersonal communication skills
  • Must have experience in troubleshooting Internet connectivity & printer issues
  • Must have extensive knowledge of Windows Operating Systems (XP, Vista, 7, 8, and 10)

Preferred Qualifications:

  • 1 – 3 years of previous software experience desired
  • Bilingual (English/Spanish) skills are preferred
  • Customer service-oriented while maintaining a friendly upbeat attitudeAdditional Requirements: Must be able to work a flexible schedule around the operating business hours: M-F: 6 a.m. – 6 p.m.

Job Type: Full-time

Required experience:

  • Technical Support: 1 year

» Apply Now

Please review all application instructions before applying to Independent Recruiting Consultant – Small Business Consulting Group.

KenBrook is a professional staffing and solutions firm specializing in Administrative, Corporate Marketing & Information Technology….

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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