Team Lead-Print Production Manager job – HH Global – United States

Team Lead-Print Production Manager

HH Global

8 reviews


United States

We are currently seeking a dynamic Senior Print Production Manager responsible for leading the team in print buying and creative services as a Studio Manager / Team Lead.

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Job Description – TEAM LEAD

We are currently seeking a dynamic Senior Print Production Manager responsible for leading the team in print buying and creative services as a Studio Manager / Team Lead. Responsibilities include expertise in client relationship management and product delivery through constant liaison with Account Director and suppliers on all matters relating to print and creative production services. The primary focus of this role will deliver exceptional customer service to the client – ensuring adherence by all involved to specified deadlines and budgets, select the most appropriate supplier, negotiate costing within defined limits and time frames for each job to ensure that internal procedures are followed at all times.

Key Responsibilities

  • Accountable for all aspects of the day to day management and leadership of an on-site team comprised of print production managers and graphic designers
  • Create an environment of continuous improvement targeted towards improved service and increased efficiency
  • Play a key part in training and development of new staff members
  • Responsible for the operational delivery of the print and creative services within budget and to deadline
  • Develop and maintain strong client relationships across the Consumer Health and Pharmaceutical Divisions, and manages their perceptions and expectations
  • Resolves customer complaints; Ensures results of the customer satisfaction surveys are acted upon where necessary
  • Deliver exceptional customer service
  • Escalation for all client inquiries ensuring immediate resolution of operational issues or complaints
  • On-site HH Global contact for Bayer procurement team
  • Assist with staffing and recruiting for new positions within the team
  • Demonstrates an understanding of the technological direction of the industry and how these advances will benefit the client

Requirements

  • 7-10+ years of combined experience in print/digital production and agency/design studio background, preferably as an Account Executive
  • Ability to build relationships with internal and external leadership and teams
  • Ability to identify, interpret and prioritize business requests
  • Ability to multi-task, prioritize, and manage time effectively
  • Computer savvy – ability to navigate multiple web browsers, and proficient with Microsoft Applications, specifically Excel. Familiarity with Adobe creative suite is a plus.

Compensation & Benefits

· Competitive salary

· 401K

· Health benefits

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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