Supervisor I job – TMF Health Quality Institute – Jacksonville, FL

Supervisor I

TMF Health Quality Institute

7 reviews

Jacksonville, FL 32202

Full-time, Part-time

Position Purpose:

Responsible for non-exempt staff serving in support roles for the second level reconsideration processes.

Essential Responsibilities:

• Provides leadership to employees in support of accurate and timely processing of appeals.

• Executes the performance management processes through coaching, developing, training, motivating, appraising, evaluating, and role modeling while developing employees to meet the future needs of the organization.

• Effectively and efficiently manages inventory levels and ensures the accuracy of appeal case preparation and effectuation.

• Achieves operational and production goals.

• Ensures effective quality control procedures are in place and followed.

• Provides assistance with the formulation of budgets and plans.

• Identifies and resolves problems or refers issues appropriately.

• Communicates effectively with internal and external customers.

• Adapts to the needs of internal and external customers.

• Assures compliance with regulatory, contractual and accreditation entities.

• Maintains strict adherence to confidentiality and security policies and procedures.

• Participates in special projects and performs other duties as assigned.

Job Qualifications:

Minimum Qualifications


• Associate’s degree from an accredited college or university

• Qualified Independent Contractor (QIC), Medicare, appeals or other related experience may be substituted for Associate’s degree on a year per year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)


• One (1) year in an operations environment

• Supervisory

• Preferred: Experience directly relevant to the specific task order or project

• Preferred: Knowledge of Medical Terminology

Work Environment

Requires working in an office/cubicle environment; sitting, standing, walking, bending, twisting and/or reaching. Requires repetitive movement; ability to lift, carry or move up to 25 lbs. when transporting work equipment or materials. May require ability to operate a motor vehicle; the ability to travel by motor vehicle and commercial airline. May require overnight travel.

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