Store Associate job – Goodwill Industries of Lower South Carolina, Inc. – Hartsville, SC

To provide satisfactory customer service through the efficient management of donations, processing, stock rotation and sales. To properly maintain the appearance of the facility and merchandise to encourage shoppers in support of our mission related services.

Essential Duties and Responsibilities

Acknowledge customers as they enter and exit the store.

Provide excellent internal and external customer service in a friendly, cooperative manner by offering assistance and displaying a sense of urgency along with “SMILES”.

Greet donors, accept donations and provide itemized receipts.

Sort donated merchandise into designated bins. Place sellable clothing on hangers, keeping similar types and colors of clothing grouped together. Place un-saleable clothing in appropriate containers.

Examine non-clothing merchandise for sale and determine appropriateness for the sales floor. Sort and price the merchandise.

Move processed merchandise from the processing area to the sales floor in a timely manner to expedite sales. Ensure that clothes are placed with similar types and colors of clothing.

Straighten clothes, maintain rotation, pull damaged/old merchandise from the floor and maintain clothing and wares in a neat and properly displayed manner

Perform cashier responsibilities. Maintain the integrity of the register and follow all sales transactions rules.

Perform duties while adhering to policies, procedures and safety standards at all times.

Report known or suspected security and/or theft problems to a member of store management, the appropriate District Manager or the Loss Prevention Department.

Display creativity by suggesting ideas and/or developing new and improved processes in order to ensure goals are accomplished.

Provide daily maintenance of the facility by sweeping, vacuuming, high and low dusting and cleaning shelves/windows.

Ensure restroom facilities are clean and well stocked throughout the day.

Perform other job-related duties as assigned by a member of store management.

Maintains safety standards in the store and reports any exception to store management.


To perform this job successfully an individual must demonstrate the ability to be flexible and able to perform each essential duty satisfactorily. Employee must be able to work a flexible schedule and have reliable transportation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to understand English and comprehend simple instructions and short written directions. Must be able to perform basic addition and subtraction. Must be able to communicate in a friendly, courteous and cooperative manner with all customers and employees.

Education and Experience

No specific educational or experience qualifications for this position.

Physical Demands

While performing the essential functions of this job, the employee is regularly (more than 2/3 of the day required to stand; walk; talk or hear; use hands to fingers, handle, or feel. The employee frequently (1/3 to 2/3 of the day) is required to reach with hands and arms; walk or pull. The employee is occasionally (less than 1/3 of the day) required to bend and stoop. The employee must regularly lift and or move up to 50 pounds and occasionally lift and/or move over 50 pounds. Specific vision abilities required by this job include close vision and color vision.

Work Environment

Work is generally performed indoors. While performing the duties of this job, the employee is frequently exposed to dust. The employee is occasionally exposed to odors and outside weather conditions (extreme cold or heat).

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