Sr Manager, Emergency Management & Disaster Recovery (TX/WA) job – MetroPCS – Frisco, TX

Sr Manager, Emergency Management & Disaster Recovery

**This position can be based in either Frisco, TX or Snoqualmie, WA.


The Senior Manager, Emergency Management and Disaster Recovery, will provide leadership, vision, strategic development, management, governance and continual direction of all aspects of the T-Mobile Network Emergency Management and Disaster Recovery. Emergency Management and Disaster Recovery operate in a centralized program design with decentralized implementation. This position needs to ensure a positive and mutually beneficial program to the lines of business. This will include risk assessments, mitigation, Business Impact Analysis, coaching departments in the creation and updating of their Emergency Operations Plans, and conducting formal exercises for both EM and DR. The Senior Manager negotiates time and gains commitment from business functions to ensure resources are available for all required EM and DR activities. Manages a team of Disaster Recovery managers.

Enterprise Core Competencies

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.





Essential Functions

Foster and maintain relationships across the organization: Engage cross-functionally with other department peers, directors, and executives to develop collaborative partnerships concerning progress or outcomes on major initiatives.

Collaborate with related groups to identify problems and evaluate impact of solutions on the whole organization. Draw upon multiple and diverse sources for ideas and inspiration. Challenge paradigms; think expansively, combining ideas in unique ways and making connections between disparate ideas. Determine gaps and improvements necessary to ensure continuous improvement to overall program.

Lead through goal setting, ongoing assessment, coaching, and performance evaluation to support performance and behavior objectives of direct reports in the function.

Develop and implement systems, policies, standards and procedures that comply with all industry standards. Anticipate emerging regulations and assesses potential impacts and positions T-Mobile may need to adopt in response to the pending changes.

Determine, develop, track, and communicate BC and CM metrics to appropriate T-Mobile leadership representation and other stakeholders to effectively and visibly lead a proactive BC and CM culture across T-Mobile.

Prepare, manage and control annual capital and expense budgets related to BC & CM matters. Support and contribute to planning, staffing, and expense prioritization.







Minimum Required

At least 7 years experience in network operations management, with experience managing in disaster situations.

Experience in Crisis Management and Emergency Response plan development.

Strong strategic planning skills including ability to develop team objectives and goals

At least 5 years wireless telecommunications experience.

Familiarity with Department of Homeland Security and FEMA, particularly in Emergency Support Function (ESF) #2

Demonstrated advanced knowledge of and experience with budget management, including experience with financial principles, forecasting techniques, and the ability to analyze and prepare complex budgetary statements.

Demonstrated experience managing and implementing medium to large programs, including identifying, maintaining, and/or adjusting the cost, scope, and resources, managing vendors, and overseeing the formal planning, tracking, and reporting of program performance.

Must be proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.

Strong program management skills and knowledge of best practices.

Strong analytical, organizational and communication skills (oral and written).


Minimum Required

Bachelors Degree

Equivalent work experience considered.

License or Certification

CBCP/Certified Business Continuity Professional

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A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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