As a Sr. Business Analyst, you will be a member of an agile team serving as the voice of the customer. You will work with the Product Manager and other stakeholders—including other business analysts on the team—to define and prioritize the team backlog so that the delivered solution effectively addresses user needs while maintaining technical integrity. Besides representing the customer, you will also be responsible for making sure that corporate, divisional and business unit priorities are adhered to while delivering an outstanding user experience. The scope of your work will be global in nature.
With input from the product manager and other stakeholders, the business analyst builds, prunes, and maintains a backlog primarily consisting of user stories and defects.
Backlog items are prioritized based on user value, time dependencies, risk reduction and effort. The business analyst has the primary responsibility to keep the process of writing and prioritizing user stories flowing.
The business analyst also reviews and re-prioritizes the backlog as part of the preparatory work for longer term release planning, including coordination of any dependencies with other business analysts
During the release planning meeting, the business analyst is the main source for user story detail and priorities, and has the responsibility to accept the final release plan.
The business analyst also participates as an active member of the extended Product Manager/Business Analyst team, where they contribute to the vision and roadmap, and actively participate in program level backlog refinement and release planning preparation.
User Story Creation
Work with a cross-functional team of developers, architects, designers and QA testers to develop and break down requirements/user stories into executable chunks
champion the user experience of the product by working closely with interaction and visual designers
ensure that the site is intuitive and designed with a long lifespan in mind in a mobile-friendly way
Accepting Completed Stories
The business analyst is the key person responsible for accepting completed stories so they can be released to production. This includes validation that the story meets acceptance criteria and that the appropriate acceptance tests have been completed.
The business analyst also has an instrumental role in producing the product demo for key stakeholders
Team Leadership / Mentoring
coach, mentor and growth other business analysts
teach others how to excel in the art of being a world class business analyst
SKILLS, KNOWLEDGE AND EXPERIENCE
BS/BA in computer science, business or related discipline or commensurate experience
3+ years demonstrated product management or business analyst work experience, preferably in an Agile/Scrum environment
Strong writing skills – we do not work with PRDs, so an ability to write clear, concise User Stories is a must
Strategic yet action-oriented
prior experience in a business analyst or business analyst role at a hospitality software company
Experience working on a release of a large-scale cloud-based software application
experience working on the business side of the hospitality industry (GM, Asst GM, front office manager, reservations manager, revenue manager)
experience in revenue management
mobile services background (Smartphone, Tablet; iOS, Android)
Pragmatic Marketing Level 3 Certification
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