Senior Operations Manager job – CTDI – Groveport, OH

This independent, hands-on manager will be responsible for staff productivity, including training and instructing on department processes, motivating, and counseling as needed. In many cases, the responsibilities of this individual will include oversight of multiple departments and functional areas within the branch operations. Achievement of all service level commitments to CTDI’s customer will also be a critical component of this manager’s daily and on-going responsibilities.

Responsible for overseeing all operations within the branch.

Accountable for the financial performance of all of the operations within the branch.

Supervises and motivates personnel, up to 200 people.

Tracking of employee time and attendance using Kronos timekeeping system.

Manage reports, statistical analysis, and daily P&L reporting.

Ensure that quality standards are consistently met.

Communicates with various levels of CTDI Corporate management and customers to ensure that customer expectations are met and issues are resolved to include all service level commitments.

Provide input of ideas for continual process improvements as well as implementation of new processes.

P&L responsibilities as well as participation in the daily P&L call with Corporate management.

Supervises and motivates personnel.

Monitors all expenses and on time delivery performance.

Other duties as assigned

Required Skills

Excellent leadership ability.

Proactive problem solving ability.

Strong project management ability.

Excellent communication (written and verbal), organizational and analytical skills.

Proven teambuilding and interpersonal skills with the ability to motivate others.

Strong computer skills, including proficiency in Microsoft Word, Excel, and other spreadsheet applications.

A strong technical background is preferred

Proven operations experience within a high volume and fast paced environment.

Experience with Kronos a plus

Experience managing temporary staff is a plus.

Background in distribution preferred but not necessary.

Required Experience

BS Degree in Operations, Supply Chain or related field is preferred.

7-10+ years of management experience (preferably in a high-volume, fast-paced production, manufacturing, distribution, warehousing or service environment) including experience working with P&L/budgets.

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