Senior Administrative Assistant job – Binghamton University – Binghamton, NY

Budget Title: Senior Staff Assistant (SL-3)

Salary: Commensurate with experience

The Senior Staff Assistant for the International Education and Global Affairs (IEGA) organization provides comprehensive support to the Assistant Provost for International Education and Global Affairs/Director, International Students and Scholar Services, enabling the efficiency and effectiveness of the Assistant Provost.

The Senior Staff Assistant coordinates multiple, complex priorities to facilitate the efficient use of the Assistant Provost’s time, while managing office workflow by simultaneously handling numerous details and challenging situations. This includes screening requests made of the Assistant Provost for appropriateness and dispositioning of requests. At all times, the Senior Staff Assistant maintains confidentiality and a high degree of discretion.

As an integral member of the Assistant Provost’s Office, the Senior Staff Assistant works closely with the Assistant Provost and office colleagues, acting as a liaison and communication focal point to International Education and Global Initiatives, International Student and Scholar Services, University offices and departments, students and parents, as well as other external stakeholders including alumni, government leaders, and university collaborators.

The person in this position will:
Work closely with the Assistant Provost offering recommendations to ensure smooth day-to-day operation, determining action items, troubleshooting conflicts and handling responses independently, when appropriate.

Work closely with the Assistant Provost in the planning, implementation, and the assessment and evaluation of strategic initiatives and special projects; monitoring and supporting current initiatives; conducting research; gathering, compiling and analyzing appropriate data; develop optimal methods of presentation to a variety of audiences.

Assess and evaluate the effectiveness and efficiency of IEGA through key performance indicators using appropriate core measures. Responsible for the preparation of data and the analysis associated with the core measures.

Research peer and aspirational campuses and schools to develop and executive bench marking studies.

Work collaboratively in a team environment with IEGA colleagues, and faculty and staff across the university, supporting various projects and initiatives.

Prepares the Assistant Provost’s external and internal communications to faculty, staff and students as well as external constituencies, and works on special projects, gathers required background information through research and analysis along with data and reports as requested by the Assistant Provost.

Plan and implement special event programming as required, with attention to detail and problem resolution as required.

Be responsible for all administrative matters for the Assistant Provost in her absence, as delegated.

Assist the Assistant Provost to explore new partnerships and strengthen on-going relationships/partnerships with carefully selected universities, nationally and internationally; may require some travel, including internationally, to develop and maintain these relationships.

Serve as Human Resources Master for the International Student and Scholar Services (ISSS) organization.

Work with ISSS expenditures and financial accounts, as needed, including managing and reconciling a purchasing card and various vouchers and receipts, in collaboration with appropriate staff.

Maintain records using judgment and knowledge of office requirements, updating files and records, determining retention and purging schedules, and retrieving files and documents, as needed (including travel and reimbursement) ensuring compliance.

Work in a professional and focused manner to schedule and prepare for internal and external meetings with various stakeholders including campus leadership, faculty and staff, industry and university partners, advisory board members and project teams.

Special projects for the Assistant Provost as assigned.

Bachelor’s degree and five or more years of high-level administrative experience with proven customer service skills; or graduate level degree with experience working with varying stakeholders in a higher education setting, with preference given to those who have worked with students, faculty, and administrators.

Demonstrated ability to exercise sound judgment, and handle confidential matters with tact and discretion.

Must be highly motivated and detail oriented, with the ability to multi-task and change direction as needs require.

Able to work well under pressure, problem solve, and think outside the box.

Must be personable and able to collaborate and communicate effectively with a diverse group of individuals including faculty, staff, senior administrators, students, visitors, and community members.

Must possess strong oral/written communication skills and technical expertise in business management tools including spreadsheets, word processing, calendar tools, and presentation software.

Must be able to travel and work evenings and weekends, on occasion.

Must be comfortable preparing and giving high-level presentations to various audiences and leading instructional workshops with demonstrated experience in a higher-education setting.

Formal academic research experience, preferred.

Additional Information:
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University will be a tobacco-free campus effective August 1, 2017.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Payroll information can be found on our website

Cover letters may be addressed “To the Search Committee.”

Postings active on the website accept applications until closure.

For information on the Dual Career Program, please visit:

Application Instructions:
Deadline for Internal Applicants: 7/18/2017

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Persons interested in this position should apply online.

Please submit:

Cover letter, and

Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:

The State University of New York is an Equal Opportunity/Affirmative Action Employer. As required by title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University’s complete Non-Discrimination Notice may be found here .

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