The Key Leader is a key part of the Store Leadership Team and as such supervises the retail floor and takes initiative, delegates work and provides feedback to the team, follows up on outstanding issues and is a star “go to” person. Under the supervision and direction of the Store Manager, the position assists in any leadership duties that arise, thereby working directly with the Store Manager & Assistant Manager, as well as directly supervising the community leader and educator in the stores. The Key Leader also works closely with the Store Leadership Team in supporting the general store operation function.
KEY LEADER MUST HAVE’S (the Knowledge, Skills and Qualifications):
A DAY IN THE LIFE OF A KEY LEADER (the Tasks):
A KEY LEADER’S WORKING DAY (the Hours):
SELF DEVELOPMENT/LEARNING (the Growth):
Proactively acquires knowledge/education regarding company general information, news bulletins, store policy, processes, quality control, new garments/styles, customer feedback/experiences, and staff information/communiqué.
What makes you great (External)
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