Salad Bar Express Clerk – Hy-Vee – Milan, IL

Job Title : Salad Bar Clerk FLSA : Non-Exempt

Department: Salad Bar Revision Date : 01/2014

General Function :
Provides

prompt, efficient and friendly customer service. Handles food in a safe manner

and ensures the work area is always clean and neat. Reviews the status and

appearance of the food for freshness.

Reporting Relations:
Accountable and Reports to: Store Director, Assistant Store Director; Managers GM,

Perishables, and Store Operations, Assistant Managers,

Salad

Bar Manager, Assistant Salad Bar Manager

Direct Reports: None

Primary Duties and Responsibilities:
1.

Provides prompt, efficient and friendly customer service by exhibiting

caring, concern and patience in all customer interactions and treating

customers as the most important people in the store.

2.

Smiles and greets customers in a friendly manner, whether the encounter

takes place in the employee’s designated department or elsewhere in the store.

3.

Makes an effort to learn customers’ names and to address them by name

whenever possible.

4.

Assists customers by: (examples include)

·

escorting them to the products they’re looking for

·

securing products that are out of reach

·

loading or unloading heavy items

·

making note of and passing along customer suggestions or requests

·

performing other tasks in every way possible to enhance the

shopping experience.

5.

Answers the telephone promptly when called upon, and provides friendly,

helpful service to customers who call including taking customer orders.

6.

Works with co-workers as a team to ensure customer satisfaction and a

pleasant work environment.

7.

Reviews orders for the day.

8.

Understands and practices proper sanitation procedures and ensures the

work area is always clean and neat.

9.

Reviews the status and appearance of the food for freshness.

10.

Ensures that an adequate food supply is ready and on hand and develops

or follows a production list.

11.

Anticipates future needs for the department.

12.

Prepares, finishes, and replenishes product.

13.

Pulls product from cooler/freezer to prepare.

14.

Checks in product, puts product away, and may review invoices.

15.

Runs the department registers and receives payment, makes change, etc.,

where applicable.

16.

Removes trash in a timely way.

17.

Maintains strict adherence to department and company guidelines related

to personal hygiene and dress.

18.

Adheres to company policies and individual store guidelines.

19.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:
1.

Washes dishes as necessary.

2.

Orders product and supplies as necessary.

3.

Prices products for customers as necessary.

4.

Delivers orders as needed.

5.

Assists in other areas of store as needed.

6.

Performs other job related duties and special projects as required.

Education and Experience:
No education requirement. Six

months or less of similar or related work experience.

Physical Requirements:
·

Must be physically able to exert up to 50 pounds of force

occasionally and up to 20 pounds of force frequently to move objects.

·

Visual requirements include vision from less than 20 inches to

more than 20 feet with or without correction, depth perception, color vision

(ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities:
Climbing, balancing, stooping, kneeling, reaching, standing, walking,

pushing, pulling, lifting, grasping, feeling, talking, hearing, and

repetitive motions.

Knowledge, Skills, Abilities and

Worker Characteristics:
·

Must have the ability to carry out detailed but uninvolved

written or verbal instructions; deal with a few concrete variables.

·

Ability to do simple addition and subtraction; copying figures,

counting and recording.

·

Possess the ability to understand and follow verbal or

demonstrated instructions; write identifying information; request supplies

orally or in writing.

Working Conditions :
The duties

for this position are normally conducted in a store environment. There is

significant pressure to meet deadlines and handle multiple priorities. There

is exposure to noise, dampness, equipment movement hazards, cleaning

chemicals/solvents, possible electrical shock and temperature extremes.

Equipment Used to Perform Job:
Juice

machine, coolers/cases, calculators, two wheeler, computer, pallet jack, food

processor, garbage disposal, trash compactor, and telephone.

Contacts:
Has daily contact with the general public and customers.

Has contact with federal/state governmental or regulatory agencies regarding

inspections.

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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