Top RV Dealer needs a warranty clerk with some experience in handling all details of warranty repairs in an RV, Automotive, or Marine setting. Duties include working closely with manufacturers to get approvals through processing the claims once the work is completed. Good organizational skills and attention to detail are a must. Great pay, benefits, & work environment.
Job responsibilities include, but are not limited to:
Create warranty work orders for deficiencies discovered during RV prep and subsequent customer work order repair needs.
Obtain Warranty pre-authorization for each job line, documenting approved time and interacting with the technicians should a job be thought to exceed approved time.
Dispatch work orders, in cooperation with other internal writers, to appropriate technician.
Input technician labor on a daily basis.
Ensure that technicians are properly documenting their repairs, taking require photos for warranty, requesting P&A at the parts counter for needed parts.
Verify repairs are completed in a workmanlike fashion in conjunction with the Quality Control Coordinator.
Return completed work orders to the Warranty Department upon completion of repairs.
Complete other duties as assigned by the Service Manager.
This position is 8:00am-5:00pm, with an hour lunch period. Seasonal demands may require Saturday hours, as determined by the Service Manager.
Education and/or Experience
High school diploma or GED; One year of dealership warehouse experience, warranty processing, service experience and/or training are all a plus; Candidates with an equivalent combination of education and experience will also be considered.
Compensation is hourly, plus commission.
Benefits include medical and dental insurance, vision, 401K retirement savings plan, vacation time, holidays, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About our Dealership
Paul Evert’s RV is a growing company that is looking for quality individuals to join our team of professional employees. Our company has grown over the past 51 years from a few employees to over 250 today with nine locations in: Fresno & Indio, CA; Coburg OR; Fife, Milton, & Mt. Vernon, WA; Laughlin, NV; Bullhead City, Flagstaff, & Mesa, AZ. We value our employees and recognize that they are our greatest assets. As we continue to grow, we are looking for career minded, goal driven individuals that are willing to work hard and accept the challenge of the opportunity.