Regional Quality Manager job – Eaton – Charlotte, NC

The Regional Quality Manager reports to the Architectural Division Quality Manager and will provide Quality leadership, direction and guidance by supporting the strategic initiatives to achieve short and long range quality improvement objectives as it relates to manufacturing and external quality performance.

Position will provide direction to manufacturing and quality teams and simultaneously collaborate to improve quality with other functional groups including supplier quality, global sourcing, engineering, customer service, logistics, etc… The job will require travel to the US locations (2 weeks per months) to work on improvement projects and help train employees.

This position is for the strategic Architectural plants. Can be based in Tampa, FL; Charlotte, NC; Jefferson City, TN; Marshfield, WI; or Northumberland, PA. The Regional Quality Manager will have dotted line management responsibility of plant quality.

To plan and manage the effective operation of the manufacturing quality function and to ensure that quality objectives and goals are clearly established and deployed in order to continuously improve and meet the performance levels required.

Leads the manufacturing quality function to monitor, measure, analyze, and continually improve quality metrics as part of the quality management system.

Works with the plant quality teams to complete failure analysis investigations and resolve customer complaints using best practice problem solving methodologies.

Drives the team to initiate modifications and improvement of manufacturing processes and product designs as part of failure mode elimination.

Increase quality competencies by providing leadership and training to the manufacturing teams on quality tools and systems.

Establish and maintain robust Supplier Quality practices within the plants including improved incoming receiving inspection and supplier quality improvement programs.

Install robust processes including design, maintenance and calibration of gages and measurement devices.

Installation and maintenance of robust auditing processes aimed at driving robust quality systems.

Leads improvement initiatives in the plants to reduce scrap/rework through improved process control and mistake proofing methods.

Bachelor degree from an accredited institution is desired

Minimum of 5 years direct quality working experience

Minimum of 3 years in a supervisory / managerial role

Ability to travel up to 50% of the time

Candidates must be legally authorized to work in the US without company sponsorship.

Basic Product & Process Knowledge in manufacturing, door manufacturing is especially desirable.

Experience with ISO9000 quality system requirements is desired.

Skilled in using and training quality tools (i.e. Ishikawa Diagrams, 5-Whys, 8D, Gage R&R, FMEA, SPC, etc.).

LEAN and/or Six Sigma Experience (Green belt or Black belt is preferred)

Excellent verbal and written English Communication skills

Project management experience in a team environment



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