This position assumes responsibility for answering phones, scheduling appointments, greeting patients upon arrival and gathering all personal data and insurance information and entering patient appointments, demographic information and visit/charge data into the office scheduling and billing system. Performs check in and check out office functions. Assists with other office duties as requested. Position also prepares referrals for HMO patients, collects fees for services rendered and completes the end of the day deposit records. Position supports clinical services provided in office and may perform basic health screening services with documented competencies.
§ An inspiring, positive, get it done attitude
§ Ability to problem solve, improvise and implement in high pressure or time sensitive situations
§ Passionate about individualizing and ensuring a positive, meaningful experience
§ Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of patients.
§ Have a desire to build and develop relationships that enhance each individual’s health care experience beyond the health care environment.
§ Impeccable communication and interpersonal skills.
§ Creative and imaginative.
§ Able to collaborate and work with a team of health care providers.
· Excellent computer/technology skills and application ability
· High school graduate or equivalent.
· Six months to one year experience as medical secretary/receptionist preferred.
· Able to maintain confidentiality.