Communicates regularly with key program stakeholders including Assistant Director of Program Operations, Portfolio Directors, Educational Chairs, program faculty and facilitators, other program team members, and Admissions and Finance teams, managing the flow of information and materials to effectively deliver high-quality programs. Responsible for development and dissemination of program schedules, material production schedules, mailings, and participant communication in accordance with established program timelines and best practices.
Organizes all program material production, including program websites, readings and assignments, digital and printed program materials, signage, evaluations, etc. Arranges and coordinates all program logistics in close collaboration with on- and off-campus partners (Operations, IT, Catering, etc.), including program space and special-event venues, media and IT services, catering, transportation, school visits, tours, and other program-related activities. Prepares for and participates in team meetings, all-staff meetings, and any program-specific or organizational meetings as needed.
Regularly collaborates with colleagues on program-related projects and executes other duties in support of PPE’s work. Serving as an ambassador of PPE, coordinates and oversees program delivery activities from registration to closing; actively manages classroom and other program spaces, delivers program-related webinars, and provides customer-service support to faculty and participants on-site and online. Delegates work to Program Assistant and student interns, offering guidance as necessary and ensuring satisfactory completion of assigned tasks. Contributes to and works within program budgets; processes all program-related invoices, faculty honoraria and reimbursements in a timely way; monitors and reconciles expenses and reviews contracts as necessary.
College degree or 3+ years program, project-management, event or conference management experience in a professional setting required. Customer-service orientation and experience. Strong written communication skills. Experience working within a budget. Please reference your ability to meet these job requirements in your resume; cover letter is required. Must be able to work overtime hours in the mornings, evenings and on weekends as required for program delivery, predominately during the summer. Due to our rigorous program schedule, we are generally not able to approve planned time off during our busy operational period from May to mid-August
Must have the physical ability to lift and move materials and furniture, up to 20 lbs.
Well-developed interpersonal, leadership and teamwork skills. Capacity to effectively work in a deadline-oriented environment while managing multiple concurrent priorities, working both independently and as a team member. Willingness and interest to contribute to organizational learning and a commitment to enthusiastically support the overall activity of the unit. Familiarity with Harvard and/or the education sector preferred. Comfort with public speaking, specifically in addressing groups of program participants. Ability to work in an open office environment. Fluency in a second language is a plus.
Please attach resume and cover letter as one document.
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About the Harvard Graduate School of Education
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