Product Specialist – Microscopy job – Leica Microsystems – Buffalo Grove, IL

LEI003117

About Us

Leica Microsystems develops and manufactures microscopes and scientific instruments for the analysis of microstructures and nanostructures. Ever since the company started as a family business in the nineteenth century, its instruments have been widely recognized for their optical precision and innovative technology. It is one of the market leaders in compound and stereo microscopy, digital microscopy, confocal laser scanning microscopy with related imaging systems, electron microscopy sample preparation, and surgical microscopes.

Leica Microsystems has seven major plants and product development sites around the world. The company is represented in over 100 countries, has sales and service organizations in 20 countries, and an international network of distribution partners. Its headquarters are located in Wetzlar, Germany.

Description

About the Role:
Consults with customers and sales/applications specialists to deeply understand and provide extensive application support on issues related to widefield and confocal microscopy. Supports exhibitions and organizes short course support, including planning, communicating, teaching and reporting.

Handles demonstration system logistics and confirms correct system functionality.

Provide expert product, application and software support to customers, sales and service organization

Triage technical problems during customer calls

Document and route support issues

Communicate and resolve support requests

Conduct software testing

Test and confirm demo system functionality

Conduct training courses for customers and Leica employees

Participate and teach in customer workshops

Leica Microsystems Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Qualifications

Professional Experience

Min. 3 years in research, applying biological imaging techniques to relevant scientific problems

Experience in a customer-facing support role

Maintain and troubleshoot advanced imaging equipment, hardware and software

Teaching experience, provide training to others on how to apply imaging equipment and techniques to solve scientific questions

Education

BA/BS in bio-sciences minimum

Masters or PhD degree preferred

Familiarity with biological imaging applications needed; fluorescence and confocal microscopy experience highly valued

Travel

Approx 25%

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries. A globally diverse team of 81,000 associates, we are united by our culture and operating system, the Danaher Business System, which is our competitive advantage. In 2015, we generated $20.6B in revenue and our market cap exceeded $60B. We are #149 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20yrs.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Organization

:

Leica Microsystems

Job Function

:

Sales

Primary Location

:

North America-United States-IL-Buffalo Grove

Schedule

:

Full-time

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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