Leica Microsystems develops and manufactures microscopes and scientific instruments for the analysis of microstructures and nanostructures. Ever since the company started as a family business in the nineteenth century, its instruments have been widely recognized for their optical precision and innovative technology. It is one of the market leaders in compound and stereo microscopy, digital microscopy, confocal laser scanning microscopy with related imaging systems, electron microscopy sample preparation, and surgical microscopes.
Leica Microsystems has seven major plants and product development sites around the world. The company is represented in over 100 countries, has sales and service organizations in 20 countries, and an international network of distribution partners. Its headquarters are located in Wetzlar, Germany.
About the Role:
Consults with customers and sales/applications specialists to deeply understand and provide extensive application support on issues related to widefield and confocal microscopy. Supports exhibitions and organizes short course support, including planning, communicating, teaching and reporting.
Handles demonstration system logistics and confirms correct system functionality.
Provide expert product, application and software support to customers, sales and service organization
Triage technical problems during customer calls
Document and route support issues
Communicate and resolve support requests
Conduct software testing
Test and confirm demo system functionality
Conduct training courses for customers and Leica employees
Participate and teach in customer workshops
Leica Microsystems Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Min. 3 years in research, applying biological imaging techniques to relevant scientific problems
Experience in a customer-facing support role
Maintain and troubleshoot advanced imaging equipment, hardware and software
Teaching experience, provide training to others on how to apply imaging equipment and techniques to solve scientific questions
BA/BS in bio-sciences minimum
Masters or PhD degree preferred
Familiarity with biological imaging applications needed; fluorescence and confocal microscopy experience highly valued
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries. A globally diverse team of 81,000 associates, we are united by our culture and operating system, the Danaher Business System, which is our competitive advantage. In 2015, we generated $20.6B in revenue and our market cap exceeded $60B. We are #149 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20yrs.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
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