POKER ROOM DEALER – PART TIME job – The Rivers Casino – Pittsburgh, PA

Company Philosophy & Team Member Responsibility:
Guest Service Expectations:
Treats guests with a sense of caring and individuality while effectively identifying their specific needs…

Informing supervisor of guest needs which may require special accommodations…

Showing special recognition of frequent guests…

Maintaining a safe, clean and comfortable environment at all times…

Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return…

Presenting a neat, clean, well-groomed appearance at all times…

Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests…

Teamwork Expectations:
Cooperating and communicating with fellow team members in all departments and always striving for mutual respect and a feeling of camaraderie…

Projecting a positive, helpful image/attitude…

Accepting direction from supervisor and demonstrating ability to profit from constructive criticism…

Contributing to the success of the organization by producing accomplishments rather than activities, completing your duties with enthusiasm and by helping fellow team members improve job skills and performance…

Voluntarily assisting new team members to adjust to their work environment…

Reporting for work on time and by showing flexibility to work overtime, and/or changing hours or days off…

Productivity & Profitability Expectations:
Relating ideas for improvements…

Knowing, understanding and complying with established Company and departmental policies and procedures…

Ensuring your work place is hazard-free…

Informing your supervisor of all pertinent information and reporting any irregularities to the Company…

Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance…

Adhering to the established work schedule…

Cooperating with all departments during investigations if required…

Maintaining an orderly, clean, and attractive working area…

Maintaining a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur…

Performing other duties as requested or assigned…

Job Functions:
Perform the act of mechanically dealing a game in a proficient manner, according to current Company policies and procedures and applicable gaming regulations.

Responsible for handling guest transactions and notifying Poker Room Supervisor or Poker Room Shift Manager of any irregularities, disputes, or arguments that may arise during the game among players/dealer

Exchanges currency for gaming chips and pay or collect bets according to house rules in an accurate manner.

Supports and maintain Rivers Casino guest service standards at all times while promoting outstanding guest relations.

Performs other duties as assigned.

Company Philosophy & Team Member Responsibility: Guest Service Expectations: • Treats guests with a sense of caring and individuality while effectively identifying their specific needs… • Informing supervisor of guest needs which may require special accommodations… • Showing special recognition of frequent guests… • Maintaining a safe, clean and comfortable environment at all times… • Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return… • Presenting a neat, clean, well-groomed appearance at all times… • Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests… Teamwork Expectations: • Cooperating and communicating with fellow team members in all departments and always striving for mutual respect and a feeling of camaraderie… • Projecting a positive, helpful image/attitude… • Accepting direction from supervisor and demonstrating ability to profit from constructive criticism… • Contributing to the success of the organization by producing accomplishments rather than activities, completing your duties with enthusiasm and by helping fellow team members improve job skills and performance… • Voluntarily assisting new team members to adjust to their work environment… • Reporting for work on time and by showing flexibility to work overtime, and/or changing hours or days off… Productivity & Profitability Expectations: • Relating ideas for improvements… • Knowing, understanding and complying with established Company and departmental policies and procedures… • Ensuring your work place is hazard-free… • Informing your supervisor of all pertinent information and reporting any irregularities to the Company… • Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance… • Adhering to the established work schedule… • Cooperating with all departments during investigations if required… • Maintaining an orderly, clean, and attractive working area… • Maintaining a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur… • Performing other duties as requested or assigned… Job Functions: • Perform the act of mechanically dealing a game in a proficient manner, according to current Company policies and procedures and applicable gaming regulations. • Responsible for handling guest transactions and notifying Poker Room Supervisor or Poker Room Shift Manager of any irregularities, disputes, or arguments that may arise during the game among players/dealer • Exchanges currency for gaming chips and pay or collect bets according to house rules in an accurate manner. • Supports and maintain Rivers Casino guest service standards at all times while promoting outstanding guest relations. • Performs other duties as assigned.

Requirements:
Job Requirements:

  • Must possess excellent customer relations and communication skills.
  • Must be able to get along with co-workers and work as a team.
  • Must present a well-groomed appearance
  • Ability to communicate with Team members and guests
  • Ability to be a TEAM player
  • Ability to successfully fulfill the pre-employment process
  • Ability to work flexible shifts and days of the week including holidays
  • Ability to obtain and maintain all necessary licensing

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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