Top Tier global Pharmaceutical and Manufacturing company in Philadelphia is expanding and looking for a vivacious Customer Service Rep
Great opportunity to get your foot in the door with Top company!
50k a year and benefits ($25/hour)
send resume to hbr at clinicaldynamix dot com
This position independently resolves complex, non-standard or high impact customer related issues. This is not a call center position; rather the scope of this position includes many of the following functions on a daily basis: order entry, return goods, standing orders, master data maintenance, sales support administration, logistics, expediting, and key account management. Determines appropriate technical resources to follow up with the customer based on initial diagnosis of issue, interpretation of policies and capabilities, then recommends a resolution. Provides management with analysis, status reports, or recommendations to aid process improvement. Responds to and trouble-shoots non-routine product-related questions and issues. May create special price quotations and bids, make pricing allowances, deductions, and adjustments.
Clinical Dynamix, Inc., established in 1999, specializes in all levels of Clinical Research and Medical Affairs, both permanent and…