Patient Care Coordinator – Advancement Opportunities job – Universal Men’s Clinic – Portland, OR

Patient Care Coordinator – Advancement Opportunities

Universal Men’s Clinic

5 reviews

Portland, OR 97205

$40,000 a year

Position Title: Patient Care Coordinator

Location: Portland, OR

Duration: Full-time

Salary: $40,000

Universal Men’s Clinic is a state-of-the-art facility that offers medical treatment for a variety of men’s sexual health issues. We have a history of satisfied patients because we offer experience and expertise in a professional clinic atmosphere

Position Summary: The patient care coordinator works closely with patients and their providers to increase treatment success. This involves patient services, care coordination, working with patients to help them understand and adhere to their treatment plan, as well as performing minor clinical procedures such as blood draws and injections. After a minimum of 9 months, qualified patient care coordinators will be trained for management roles.

Position Responsibilities:

  • Managing a roster of patients with thoroughness, attention to detail, and promptness, especially when handling money and medication orders
  • Handle ordered medications, receive and check them in, package and mail out, and assist with in-office patient pick-ups
  • Learn the EMR Clinic System; keep up with updates and be able to train staff of all levels on software
  • Perform blood pressure checks, blood draws, injections and other various tasks as requested by the physician and manager
  • Be influential in starting, continuing, and renewing patient programs
  • Communicate lab test results and physician’s recommendations to patients
  • Maintain and update patient charts on the EMR system
  • Collaborate with staff on individual and team projects and effectively and efficiently meet deadlines
  • Process, handle and deposit cash, card and check payments, and manage payment plans
  • Professionally handle and manage patient concerns and complaints
  • Manage incoming and outgoing phone calls and E-mails
  • Build rapport with patients and provide a safe and comfortable environment for patients
  • Greet patients and properly escort them in and out
  • Work with the team to ensure smooth flow of operation

Position Qualifications:

  • Phlebotomy skills and ability to deliver injections
  • Degree from a four-year college or university is preferred
  • CNA, MA, RN background is a plus
  • Must have excellent English communication skills, both written and verbal; additional language capabilities are a plus
  • Strong administrative skills
  • Ability to maintain organization while multi-tasking in a very fast paced environment
  • Ability to answer calls efficiently and return calls in a timely manner
  • Ability to maintain a ca
  • lm and professional demeanor while resolving a variety of issues
  • Understanding of HIPAA
  • Tech savvy
  • Must be a team player with a positive and professional disposition
  • Applicants must also have flexibility to occasional added or altered hours as needed to meet the practice needs
  • One-year experience in the medical field or consultative sales is preferred
  • Willing to relocate

Universal Men’s Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job Type: Full-time

Required experience:

» Apply Now

Please review all application instructions before applying to Universal Men’s Clinic.

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