The LEAD MEDICAL OFFICE ASSISTANT orients and trains staff in front and back office processes and procedures which may include technical/clinical aspects of the ambulatory laboratory, immunizations, and patient care. Supervise the Medical Assistant (MA) monthly schedule, identify MA staffing needs and make necessary contacts to meet clinical needs. Reports to management any MA needs or issues related to patient care, scheduling, or any other areas related to site. They may offer support for office software system and computerized health record for staff as required. May performs a variety of support duties including receptionist, telephone, scheduling, data input, supply ordering and supply inventory. Under the direction of a physician/ clinician, performs a variety of duties in connection with examination and treatment of patients in an occupational/community healthcare clinic setting. Serves as a backup for medical assistants as needed.
EDUCATION: HS Diploma or GED. Diploma or Certificate from an accredited medical assistant program.
EXPERIENCE: 1 yr related
CERTIFICATION/LICENSURE: Graduate of accredited medical assistance program.