L3 Support Technician / Deskside Support (w-2 Contract) job – VisionPRO – Erlanger, KY

L3 Support Technician / Deskside Support (w-2 Contract)


4 reviews

Erlanger, KY 41018

Full-time, Contract

L3 Support Technician / Deskside Support

The level 3 Technical Support Technician is responsible for installation and troubleshooting desktop, laptop, printer, Server, LAN, and WAN environment.

Requires experience with working directly with customers and development of project.

Responsible for local coordination, installation, and ongoing support of various Manufacturing and Administrative computer systems.

Strong knowledge of TCP/IP, DNS, WINS, DHCP, SMS, and Windows 2000.

Candidate will be required to set up and configure desktop and laptop equipment (Dell and Toshiba) with Windows 2000, and install and configure Windows 2000 Servers (Compaq).

Strong troubleshooting capabilities are required.

Strong knowledge in installation and configuration of LAN/MAN Cabling (copper, fiber), telecommunications (PBX, Voicemail), and Video Conferencing.

Candidate will be required to run cables and fiber, install and configure switches (Cisco), and install and setup multi-point videoconference equipment.

Responsibility includes break/fix for plant floor equipment.

Candidate should be able to work under pressure. Repair and/or replacement of critical plant floor equipment requires a 15-minute turnaround time.

Strong Project Management skills a plus.

Requires the ability to create and manage project activity.

Ability to take direction as well as being a ‘self-starter’.

Candidate will work directly with Plant Floor and Administrative Staff to identify issues and develop/implement countermeasures.

Lotus Notes knowledge a plus.

MCSE and other Certifications a plus.

Provide 24 hour on-call coverage.

VisionPRO, a subsidiary of Vision Information Technologies, Inc., is a leading provider of IT staffing and talent management solutions to companies worldwide. For nearly 20 years, VisionPRO has specialized in delivering today’s most sought-after IT talent to Fortune 500, mid-size organizations and large government agencies on a contract-to-hire, contract and permanent placement basis. Through more than 20 offices across the United States, VisionPRO helps clients hire and optimize highly-skilled and specialized IT talent to build an effective workforce strategy that drives business performance and innovation. VisionPRO supports other markets with IT consultants in global markets through its sister company, VisionIT in Canada, Mexico and Brazil. Harness the power of technology with our database of top IT talent and effective staffing solutions today.

About secureteam

A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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