IT Governance and Support Analyst job – Avani Tech Solutions – New York, NY

Title: IT Governance and Support Analyst

Location: Parsippany, NY

Duration: 3 months Right to Hire

Summary :

The IT Support and Audit Specialist (Specialist) supports the HIT PMO team, Finance and Compliance teams through auditing and management of the project methodology and artifacts. The responsibilities include Operational Metrics/Reporting, Phase Gate/Close out audits, Capital Request/SDLC methodology/artifact updates and management. Also, the role assists Finance with the depreciation/close out of projects. Lastly, the Specialist will assist the Clarity support team when it is applicable.

The specialist will assist with the coordination and management of Operational metrics and reporting. He/She will assist in developing operational metrics that provide data for process measurement identifying indicators for future improvement opportunities. The specialist will need to coordinate with the various groups to collate data and communication quarterly or monthly. They will need to enforce compliance to the data delivery schedule.

Auditing will be an ongoing responsibility that includes facilitating project governance artifact management, and supporting project financial reconciliation phase audit and closeout. Auditing improves project effectiveness by reviewing all stages of the project from the initial selection process through the entire process of development to the final stages of closure. Reporting and dashboards will be used to communicate status updates. The close out will have additional responsibilities which consist of managing the useful life and assisting with depreciation reporting.

Specialist will be responsible for the management and governance of the Software Development Lifecycle (SDLC) methodology and artifacts. The Specialist will be the SharePoint Administrator for the SDLC site which will require updating and versioning. The Specialist will work with SME to updated templates and process flow enhancements. The Specialist will need to delivery presentations and provide training for onboarding resources and any changes that require a version change in SDLC. The specialist will be responsible for the Capital Request (CR) document. The specialist will need to manage updates which can consist of VBA/Macro and advanced formulas.

The specialist will perform transaction entries and financial audits for all required monthly charges allocated to capital projects as well as all transactions associated to a Purchase Orders. The specialist will assist with the investigation and resolution of any late invoices and/or invoice hold notices. Work with Project Managers and Finance to reconcile financial entries at Project Closing.


Identify five to ten major responsibilities of the position. Assign a weight to each responsibility reflecting its relative importance in comparison to the total responsibilities of the position. The total should equal 100%. Include the key client for each responsibility.





Manage the data points for operational metrics. Consists of the creation and delivery methodology. SharePoint configuration and workflows to be utilized as a communication mechanism and reporting.


Conduct ongoing phase gate audits to ensure that the projects are compliant to SOX regulations, policies and procedures for the financial and WSDLC methodology. Update SharePoint data points and communication of status through reporting of metrics.


Management and execution of the close out audit process and depreciation report. Assist finance with management of the useful life/depreciation and PDM reporting. Creation and execution of close out documentation.



Ownership of the capital request template. The capital request is financial compliance artifact that is essential to the capitalization process. Updates to the capital request will be required. This includes communication and coordination with the Integrify support team. The Capital request has many complex formulas and macros that require an understanding of financial calculations and light coding.



Management of the SDLC process. This includes periodic updates to documentation and SharePoint administration. Working with SME’s and template owners to keep artifacts current. Manage the Visio flow of the methodology and the SDLC SharePoint site. Provide training for onboarding or incremental changes will be required.


Assist the Clarity support team, when applicable. The position would provide first line of support for all applications supported under admin team. This includes Clarity (and related processes), SharePoint or Integrify. Perform transaction entry audits and financial targets. Work with the Manager to reconcile discrepancies. Audit and execute requests around PO requisitions and receiving. Assist in invoice receiving; reconcile items that are on hold with the respective owners.




Detailed/Organized: The Specialist will also need to be highly organized. He/she will need to manage long term and short term deadlines. He/she will need to be autonomous and excellent at managing his/her own schedule.

Communication: The Specialist will need to provide guidance on noncompliant project & resource processes. The Specialist will need to have a working knowledge of Clarity & SharePoint applications. He/she will need to be confident when approaching and presenting information to multiple personality types.

Responsibility/Detailed: Give coaching, training or specific feedback for incorrect procedures or broken business rules. The Specialist will need to be detailed when it comes to repetitive remedial tasks, as well as highly complex tasks. The Specialist will need excellent analytic and problem-solving abilities.

Abilities/Key Competencies/Skills


  • Ability to facilitate meetings, time management and prioritization.
  • Experience working in customer facing role.
  • Flexible, open to changes and adapts quickly to new environments, tools and processes.
  • Prior financial business related or auditing experience (Accountant / Controller/Auditor)
  • Excellent problem-solving skills and the ability to work independently on multiple issues
  • ITIL/IT Service Management (ITSM)/ RUP or Waterfall methodology


  • Must have the ability to prioritize and handle multiple tasks in a high-pressure environment
  • Resourceful and excellent organizational skills
  • Excellent interpersonal, verbal, written and communication skills.
  • Process requests timely with minimal supervision requiredMethodical approach.
  • Organized, possessing strong analytical abilities
  • Strong time management skills, ability to work within deadlines.
  • Strong work ethic and attention to detail.
  • Proficient with MS Office products (especially Excel/VBA/Macros/Formulas, PowerPoint, Word and Visio. SharePoint and MS Project a plus)
  • Self-starter, desire to learn and contribute


  • Require 2-4 years of experience in the IT related discipline, financial or auditor.
  • Familiar with a variety of project management methodologies, concepts, practices, and procedures is a must.
  • Comfortable with project metrics and reporting.Exposure to corporate financials and budgeting
  • Experience in process management

About secureteam

A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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