Inside Sales Representative job – Harte-Hanks, Inc. – Pennsylvania

Inside Sales Representative

Harte-Hanks, Inc.


Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.

Is your enthusiasm contagious? We are seeking high energy, infectious personalities with the ability to inspire others into action. As a key member of our Inside Sales Team, you will be responsible for partnering with field sales consultants to further enhance reach within our territories by supporting and maintaining relationships with current customers and prospecting for new opportunities.

As a Harte Hanks Inside Sales Representative, you will work within our contact center making outbound calls and receiving inbound calls of which you will be educating Healthcare Professionals on products and services to drive recommendations of our client’s products. You will be assigned to a team within the client’s organization that you will support. As part of that team, you will be asked to work with several Field Sales Representatives to assist in communication and building relationships.
The ultimate goal for this representative is to be hired on as a Field Sales Consultant within our client’s organization at a location of their choosing, upon completion of the one-year training program. Additionally, travel for training, sales meetings, and other activities is required.

  • Thorough understanding of products, their benefits and features
  • Informs and educates HCP regarding products and services to drive recommendations of client’s products
  • Represents the company in professional and courteous manner at all times
  • Participates in ongoing sales training to enhance skills and keep abreast of changes (Travel may be required)
  • Handle inbound calls in an efficient manner while utilizing listening and comprehension skills and proper grammar
  • Provide optimal caller experience by effectively utilizing all resources to ensure single call resolution
  • Performs other duties as assigned

Qualifications, Knowledge, and Skills

  • Candidate must possess a high school diploma or equivalent
  • Requires knowledge of sales techniques
  • Type 35 wpm without errors
  • Basic computer skills
  • Excellent written and verbal communication skills
  • Professional grammar and ability to read and write in English
  • Multi-tasking (typing while navigating different interfaces and talking)
  • Ability to work flexible shifts including holidays, weekends, and evenings
  • One year or more Call Center or Sales experience
  • Prior pharmaceutical sales experience


  • 1 year or more call center or sales experience
  • Prior pharmaceutical sales experience
  • Influencing
  • Negotiations
  • Interpersonal skills
  • Self-motivation
  • Time Management
  • Follow-through
  • Initiative
  • Sales experience, Inside Sales Preferred
  • Knowledge of medical terminology helpful

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Harte Hanks is one of the world’s leading, insight-driven multi-channel marketing organizations, delivering impactful business results for…

About secureteam

A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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