In-Room Dining Server job – Sonesta – Atlanta, GA

In-Room Dining Server

Sonesta

8 reviews


Atlanta, GA

Job Description Summary

Deliver room service food and beverage orders to guest rooms; also assist in the maintenance of room service area and equipment.

Job Description

Essential Duties & Responsibilities:
o Delivers and serves food and beverages to hotel guest’s room; set up and serve the order in the guest’s room according to specifications and standards.
o Complete guest payment transactions as outlined in cash and charge procedures. Document legibly the guest’s order information on guest checks.
o Describe all menu items; methods of preparation and prices as needed. Work within policy to accommodate guest’s special food requests.
o Performs set-up and closing side-work; stock service station, make coffee, etc. Preset trays as necessary; prepare flatware “rollups”.
o Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
o Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments.
o May answer room service phones and record orders; utilize up-selling techniques to increase sales.
o May be required to retrieve trays from guest rooms and hallways within prescribed time period.
o May assist with other duties as assigned.
Job Description
Qualifications and Requirements:
Basic reading, writing and math skills and food service experience with general knowledge of restaurant operations.
This job requires ability to perform the following:
Carrying or lifting up to 50 pounds
moving about the kitchen and cafeteria
Handling food, objects, products and utensils
Bending, stooping, kneeling
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Health Benefits (Health & Dental Insurance)
401(k) Retirement Plan
Vacation
Sonesta Hotels & Other Outlets Discounts
Paid Holidays
Sick Days
Educational Assistance
Employee Recognition Programs
Newborn & Adopted Child Leave
Spousal & Domestic Partner Leave
Life Insurance
Short Term Disability
Long term Disability
Employee Referral Program
Credit Union
Direct Deposit
Employee Activities & Events
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify, or any other characteristics required by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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