Plays a key role in the development, implementation and maintenance of the HR technology systems associated with the collection, retrieval, accessibility and usage of team member information for GoHealth’s HR department planning, activities and total rewards.
Identifies areas of opportunity to improve existing HRIS processes, functionality and workflow, and maximize technological capabilities to reduce manual processes (i.e. annual performance review process, onboarding, reporting) and to improve data management and efficiency.
Maintains and develops custom reports to meet the requirements of HR management and staff. Ensures accuracy and completeness of data in master files and various support tools. Establishes and maintains security and integrity controls.
Trains and provides troubleshooting tips to other HR members on features and functionality of the HR technology systems and applications as needed.
Works with payroll to coordinate retrieval and reporting functions. Audit UltiPro feeds against carrier reporting.
May serve as HR department liaison to IT function.
Bachelor’s degree in Human Resources, Sciences or business related discipline required
Minimum 2-4 years’ experience managing various HRIS programs required.
Proficiency with UltiPro, ADP, SAP or other HRIS and web-based management tools required.
Microsoft Excel super user experience (pivot tables, Vlookup, databases) required.
HR systems reporting, HR process and project management experience required.
Proven organization skills with the ability to manage multiple priorities in a fast-paced environment.
Exceptional analytical, problem-solving and time-management skills.
Demonstrated experience/maturity to handle confidential and sensitive information.
PHR/SPHR or other Human Resource certification preferred.
Additional Knowledge, Skills and Abilities Required:
ORAL COMMUNICATION- Expresses information (ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (technical, sensitive, controversial, etc.); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
DECISION MAKING – Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; cause change.
FLEXIBILITY – Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
INTERPERSONAL – Develops and maintains excellent working relationships within HR and other business departments. High integrity, credibility, confidence and character with demonstrated high moral and ethical behavior.
BUILDING RAPPORT – Exercises skill and diplomacy to establish HR as a trusted, credible business partner; creates buy-in with customers.
PROBLEM-SOLVING – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SELF-MANAGEMENT – Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
TECHNICAL COMPETENCE – Uses or gains knowledge that is necessary to perform the major functions that are described above. Highly proficient in Microsoft Office, PowerPoint, the internet and high computer aptitude, including HRIS system management.
WRITING – Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience.
CUSTOMER SERVICE – Demonstrates a results-oriented focus for delivering appropriate services in an accurate, complete, and timely fashion.
TEAMWORK/COLLABORATION – Demonstrates skills and abilities in collaborative efforts with experience in team/project oriented activities.
RELATIONSHIP MANAGEMENT – Maintains good communication and a positive relationship with team members at all levels of the organization to promote team member satisfaction. Projects excellent customer relations in all interactions.
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.
Analyze and report the need for system enhancement or customization
Support the implementation/maintenance of various modules within UltiPro
Data entry/maintenance into the HRIS system and assure data integrity of HR information globally
Primary liaison for UltiPro HRIS and other HR technology platforms (eg, HR surveys, Learning Management System)
Determine the validity of other modules within UltiPro (HRIS) and ensure current modules are being utilized and optimized to the fullest
Recommend changes to current processes to provide more effective use of the HRIS, and take the lead as a project manager to implement these changes (i.e. onboarding and exits, org charts, employment changes, performance management, recruitment, etc.)
Work closely and collaboratively with benefits administration in ensuring open enrollment system functionality meets the needs of the organization and reflects the accuracy of the benefits renewal rates and policy
Create, generate, and maintain effective HR reporting, including turnover, headcount, recruiting, organization charts, and other key metrics to drive organizational effectiveness
Develop and generate ad hoc reports to provide HR with timely and accurate data
Create and maintain documentation of reporting processes and training guides for end users
Audits and Compliance:
Develop a regular monthly audit schedule to review the integrity of data in the HRIS system and databases
Serve as the primary liaison for annual data testing and auditing for HR team and other compliance requirements
I-9 audit/E-Verify and maintenance
Assist benefits administration in Federal & State PDL, PFL, FMLA, COBRA, HIPAA, AB1825, 5500, EEO compliance
Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
The lifestyle you can lead. Atlanta is Georgia’s state capital and home to approximately half a million residents. Well known for its arts, theater, galleries and museums, cultural attractions, and institutions of higher education, Atlanta offers many things to do. Visit Georgia Aquarium, the largest public aquarium in the Western Hemisphere. Shop and enjoy great entertainment in Underground Atlanta. See wildlife shows at Zoo Atlanta. Catch a pro football, basketball or baseball game. Foodies will delight in local favorites, such as crab fritters, chicken biscuits, pulled pork sandwiches and salted caramel ice cream. Choose from many welcoming neighborhoods to live in, from downtown and midtown to Chastain Park, and from Buckhead to Cabbagetown, Kirkwood and Morningside. There’s also a good selection of public and private schools and nearby colleges and universities. Public transportation is excellent, and Atlanta is also served by Amtrak and Hartsfield-Jackson Atlanta International Airport. Job, healthcare, career, employment, opening, staff, benefits, health care, information technology, HRIS, ATS, applicant tracking systems, information systems, software, human resources, human resources information system, talent technology, talent acquisition