Our mission here at The Muse is simple: to help you find your dream job. So, there’s nothing we love more than hearing about it when you do!
Today, we chatted with Erin Ernser, an Ecommerce Support Specialist at Volusion. Not only does she get to help out really cool entrepreneurs, but she works with a close-knit, collaborative team at her new company. And when she’s not working hard, she’s participating in her office wellness initiative to make everyone happier and healthier every day—talk about work-life balance!
Read below to learn more about her story, then check out Volusion’s offices and see how you can land a great new gig of your own.
Tell us about yourself and your new role!
I’m a social media and interpersonal relations maven with the added bonus of being a solution bringer. Every day I work to improve, rehab, and excel for the brand I represent.
The best part of my job is being able to help small to medium business owners develop and perfect their online store fronts. Every day I talk to some of the most interesting entrepreneurs that are going digital with their store fronts, and I get to spend my days helping them make their dreams become a (profitable) reality. On a regular basis, I do anything from helping make sure our merchant’s sites are functional to coming up with creative solutions to the obstacles they face.
What were you doing before you landed your new job?
I was a social media and escalations support specialist for a large tech company.
What were you looking for in a job?
I wanted to find a company that encouraged creativity and growth, and a place that I could call my professional home. I also wanted to find a brand that I would be proud to represent, and I definitely found that at Volusion.
Is there anything from The Muse that helped you out in your job hunt?
The Muse’s explore companies page was very helpful for me during my search. When you look at job listings on other sites you only get minimal information on the job and the company you’re looking at. With The Muse I was able to get the whole picture and see if this company was going to be the right fit for me. I not only was drawn in by the videos on Volusion, but was also able to apply the knowledge I was given to make the best case I could for why this is where I needed to be.
If you’re just looking to get any job then it’s not for you, but if you aspire to have a career and want the building blocks to find the right fit then I can’t think of a better resource.
What attracted you to Volusion when you found it on The Muse?
The way that Volusion branded themselves was very appealing. It was immediately clear that it was a company that takes care of their own, including employees and clients. It looked like a creative environment that would treat its employees as collaborators verses cogs in a machine.
Learn More About Working at Volusion
What’s your favorite part so far about working at Volusion?
While we all work hard every day, it doesn’t always feel like work. You feel taken care of everyday and know that everyone’s opinion matters.
I also love the random surprises and fun events that are planned for us—you never know what you’ll walk into every morning. Every Friday, we have “bring your dog to work day.” We also held a “Make your Mark” event, where the entire company participated in a creative brainstorm session for visuals on what it means to be an entrepreneur. Our CEO awarded prizes to the ones that were the most impactful and may be used in future marketing materials.
What’s the coolest project you’ve worked on so far?
I’m currently getting involved in our company’s wellness committee. We meet regularly to help plan events to spread health and happiness to all employees. I’m so excited to be a part of a company that considers this vital to company culture.
Is there anything in particular you did during your job search that helped you land the job?
What helped me keep my sanity during the long search was my attitude. I really wanted to work at Volusion, but I realized that if I didn’t get this job that my life would go on and it wouldn’t define me as a person. Being open to failing gave me freedom to stop overthinking and trying to fit into the “box” I had always tried to squish myself into to try to get a job.
I think the best and most important thing anyone can do is stop worrying and just be yourself. If you try too hard to be something you aren’t to get a job, it most likely won’t be a good fit for you or your company in the long run. Allow your personality to come out and stick to what makes you confident. Research your prospective company and get to know what you like about it and what makes you passionate about this job, and I promise you by the time you get to your interview this will shine through.