Southern Star, the largest service provider for DISH, is experiencing significant growth due to products like DISHNET and The Hopper. We are hiring technicians that take pride in their work and want to be the best at what they do in order to meet the ongoing customer demand. While no Satellite installation or service experience is required, we look for those with the ability to learn and the drive to succeed that are committed to excel in the field!
What we are looking for:
We look for people who love to work with their hands, are technically inclined, not afraid to work outside, have a strong desire to succeed, and are capable of delivering world-class customer service.
Why work for us?
Southern Star has been in business since 1985 because we have a strong focus on our technicians. Technicians are the face of Southern Star to our customers and the key to our success. We have a 30+ year history of stability, growth and opportunity. We continually work to ensure our technicians earn a good living while providing opportunities for a work-life balance.
Production based pay, creating the opportunity to earn well above your hourly rate if you are highly productive
Competitive hourly and overtime wages
Based out of your home. Only travel to warehouse/office for inventory replenishment.
Incentive Pay for achieving performance goals
Commission programs for providing customers additional solutions and products
Paid training, uniforms, cutting edge tools, a fuel card, and vehicle.
Progressive scheduling plan allowing for increased number of weekends off based on years of service.
Independent work with unparalleled promotional opportunities
Comprehensive benefits package including paid time off, medical, vision, dental, and 401K.
We provide support and ongoing training for all of our technicians that helps ensure the highest quality of service. This in turn helps our technicians to continue to raise the bar on their own earning potential.
What the Job Entails:
Professionally installing and servicing DISH Satellite Systems/Products in the customer’s home.
Using problem-solving and technical skills to install, test and/or repair satellite dishes and internet related equipment.
Provide excellent customer experience while maintaining a safe work environment.
Evaluate job site to assess optimal placement of satellite dish and communicate with customers to review the installation process.
Troubleshoot systems to determine the appropriate resolution for reported problems with usage.
Provides customer education regarding system usage and additional products and services.
Manage the administrative processes including van inventory and appropriate documentation.
Ensure that the highest quality of service is provided to promote superior customer satisfaction.
Educate customers on additional service and product opportunities.
Adhere to safety guidelines and requirements.
Must be at least 18 years old
Valid U.S. Driver License
Good Driving Record
No Criminal History
Strong customer service skills; friendly, approachable, and motivated with a strong work ethic and high degree of integrity.
Ability to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates, and remain within the individual weight limitation of 275lbs.
Must be able to work flexible schedules including weekends, holidays, and evenings.
To be considered an applicant, please apply and complete the online application. Our Employment Center will contact qualified applicants in 24-48 hours for an interview.
Southern Star, Inc. is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
You can also apply with your Indeed Profile.
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