Free People Selling Manager job – Free People – New York, NY

Free People Selling Manager

Free People

61 reviews

New York, NY

Selling Manager | Roles & Responsibilities

Reports To: Store Manager

Objective: To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring the profitability of the store.


Utilize and manage the use of weekly sales reports to track, analyze and communicate business results and determine strategies to maximize sales.

Participate in monthly Merchant Days with Store Manager.

Communicate performance observations and offer feedback to Store Manager.

Maintain an awareness of apparel and accessories trends and relevance to the store environment.


Manage and motivate a high level of customer care and experience.

Manage and motivate the level of floor supervision (MOD and CCOD).

Manage and motivate the Assistant Selling Manager and selling team.

Participate in recruiting and hiring in order to support selling team.

Manage communication of customer care, customer experience, selling and product knowledge to store team.

Serve as a proactive mentor, teacher and problem solver.

Utilize all available training tools to provide consistent training to Assistant Selling Manager and selling team.

Conduct monthly one-on-ones with Assistant Selling Manager.

Administer performance appraisals and goals to Assistant Selling Manager and selling team.

Manage and implement the use of all customer care resources.

Manage and initiate all in-store events, selling/customer care seminars, fit-training sessions, Social Media, MPOS results and sales contests.

Manage all Stylist/Studio Transactions.

Implement and manage appointment selling on a consistent basis.


Adhere to all typical day/week/stock/Monday guidelines.

Participate in the Monday walk-through and determine weekly objectives with management team.

Execute weekly objectives in relation to selling initiatives and goals.

Ensure daily restock guidelines are met.

Participate in the cycle count process on a weekly basis to ensure accuracy, integrity and procedural compliance.

Ensure daily adherence to opening and closing checklist.

Perform all opening and closing procedures when needed.

Meet or exceed the store shrink percentage goal.

Review with Store Manager operational audits and District Manager/District Visual Manager checklists.

Uphold all company policy and procedure.

61 reviews

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