Field Technician – Store Operations job – Jackson Hewitt – Spanaway, WA

We are Jackson Hewitt, Working Hard for the Hardest Working.

In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.

Under general supervision and in accordance with established company policies and procedures, the Field Technician is responsible for the assembly, maintenance and teardown of equipment and furniture at various locations for Jackson Hewitt to ensure offices meet appropriate brand standards.


Provides equipment service at Jackson Hewitt locations to assemble, repair or teardown furniture or kiosk components.

Loads and unloads furniture, equipment, tools and materials from vehicle to various locations.

Assembles furniture, kiosk kits, etc. according to plan using hand tools.

Examines furniture, equipment, tools and materials to verify conformance to quality standards.

Adheres to appropriate safety protocols and practices safe lifting techniques.

Adheres to retailer policies for installation, if applicable.

Reports quality or other technical problems through proper escalation channels.

Meets deadlines for tear-down locations by ensuring all furniture and equipment have been properly stored for off-season.

Assists with clean-up of office locations after set-up or tear-down.


High school diploma or GED required.

Previous experience in assembly or minor furniture repairs.

Must have a valid driver’s license and maintain appropriate vehicle insurance.

We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

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