EHR Analyst/Trainer (Athena/Meditech) job – MetroWest Framingham Union Hospital – Framingham, MA

EHR Analyst/Trainer (Athena/Meditech)

MetroWest Framingham Union Hospital

Framingham, MA

Job Description: We are an ambulatory clinic based out of the Framingham area seeking candidates for an Electronic Health Record Implementation Analyst/Trainer position. The analyst/trainer supports the ambulatory clinic as they decide business and clinical workflows for the software EHR application and departmental process analysis. They will assist in system analysis, system enhancement and system maintenance as well as user testing and training in order to assure maximum performance of the EHR. Essential Duties/Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made for those with disabilities. Other duties may be assigned. • Carry out the implementation of athenahealth EHR solutions and designated third party products. • Deliver application training to employees in either a classroom, on line (in a virtual classroom environment), via telephone or at an employee’s office. • Analyze and resolve/escalate problems encountered by the team during the implementation of all products/systems. This will include detailed issue escalation and resolution through interaction with third party vendors. • Unit testing of the installed system to ensure basic system integrity and enhanced system workflows. • Assist the clinic with setting parameters and configuration necessary to deliver the functionality defined in the solution requirements documentation. • Serve as the clinic’s application expert, ensuring the system set up supports workflow decisions. • Assist in setting up users, schedules, templates and all other system functionality. • Provide on-site, front end systems support, resolving as many employee issues as possible, troubleshooting technical and application issues for remote support staff and advising the client on workflow issues. • Assist with the generation of all necessary reports and tracking systems. Complete all necessary reports in a timely manner. • Assist with tracking, trending and reporting Meaningful Use and Quality Measure requirements. • Review and communicate all application updates and changes to the appropriate users. Job Requirements: • Successful completion of a Bachelor’s Degree or relevant Healthcare Administration/IT/ software implementation experience. • Ability to learn athenahealth EMR in a timely and thorough manner. • Possess excellent interpersonal communication skills and the ability to work effectively with employees at various levels. • Must be a self-starter who is able to multi-task and work independently • Athena and/or Meditech highly desirable • Proficiency in MS Office applications NS1522 MWW Job: Non-Clinical/Administrative Primary Location: Framingham, Massachusetts Hospital Location: MetroWest Framingham Union Hospital Job Type: Full-time Shift Type: Days If Other Shift, Specify: 40 hrs/wk; days

Qualifications:

MetroWest, the largest community health system between Worcester and Boston, delivers advanced medicine and personalized care – right in…

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