Dispatcher job – Virgin America – Burlingame, CA


Virgin America

112 reviews

Burlingame, CA 94010

Meet Virgin America

Virgin America is a brand new airline dedicated to making flying good again. Virgin America incorporates the Virgin Brand’s world-renowned customer focus and distinctive style, to create a high-value, low-fare airline that’s reinventing domestic flying through award-winning service and innovative amenities.

Are you Virgin enough? Virgin America loves team members with the thirst and creativity to make this the most wowed airline in the sky. In return, we promise to make this a company where inspired people like you will always thrive.

Departmental Statement:
The Operations Control Center (OCC) is responsible for planning and oversight of all aspects of Virgin America’s operation. The OCC team will be focused on long-range planning and daily execution of a highly efficient operation that delivers industry leading performance.

Main Purpose of the Role

The Dispatcher’s primary role is to provide the highest level of safety and service to Virgin America’s flight crews and guests. Dispatchers will be responsible for planning daily flight operations in accordance with regulatory guidelines, Company standards, guest comfort and on-time performance. Dispatchers must ensure all flights are planned with due consideration given to meteorological conditions, aircraft discrepancies and performance limitations.

Dispatchers will proactively flight-follow aircraft, providing flight crews with timely updates to changes in dispatch parameters and take action to deal with unplanned events/situations.

Dispatchers will assure all stakeholders are informed of significant changes in flight status, aircraft substitutions, delays, unscheduled landings, diversions or cancellations.

Professional and Personal Requirements /Skills & Experience

  • Current FAA Aircraft Dispatch Certificate required.
  • Thorough knowledge of applicable regulatory requirements including three years of dispatch experience with a Part 121 carrier.
  • Thorough knowledge of weather theory, charts, and reports in METAR format.
  • Satisfactory completion of the training, testing and checking requirements as defined in Virgin America’s Flight Operations Training Manual (FOTM).
  • Willingness and ability to work rotating shifts, rotating days-off, weekends and holidays, in a fast paced enironment.
  • Must pass a ten (10) year background check and pre-employment drug test.
  • Possess the entrepreneurial spirit of Virgin America.



Previous experience as an FAA Dispatch Air Transportation Supervisor (ATS)

  • Previous experience with SABRE flight planning systems or similar operational control solutions.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

112 reviews

An offspring of Sir Richard Branson’s Virgin Group, Virgin America took flight just as high fuel prices and a recession rocked the airline…

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