Data and Communications Specialist job – University of Charleston – Charleston, WV

Data and Communications Specialist

University of Charleston


23 reviews


Charleston, WV 25304

This rewarding role as Data and Communications Specialist will provide the opportunity to perfect the use of Admissions Recruiter software to enroll prospective students through the entire application process. Under the direct supervision of the Director of Recruiter Operations & Data Management has responsibility as a power user for all Recruiter & file operations related to undergraduate, graduate, and online enrollment.

The Data and Communications Specialist is responsible for using various components of the Recruiter (CRM software) including usage, maintenance, and upgrades. This position will directly assist department leadership in clean data entry, processing, communication, and movement to and from Colleague. This position will also be involved in regular use of Recruiter and be cross-trained in each super-users role. He/she will also be expected to provide insight that help the admissions department achieve programmatic enrollment goals and reporting through the execution of various Recruiter applications and approaches. ESSENTIAL FUNCTIONS OF THE POSITION

The Data and Communications Specialist will be expected to:

  • Demonstrate strong customer service orientation and build a collaborative departmental environment
  • Utilize office and web-based software, including Microsoft Products such as Excel & Ellucian’s Recruiter & Colleague to facilitate communications with applicants, students, staff, and faculty.
  • Create, provide input and/or revise standard operating procedures as necessary
  • Assign and maintain Recruiter territories
  • Generate reports as needed by EVP and various staff members
  • Assist the Director of Recruiter Operations and Data Management by providing training to new or current admissions employees on Recruiter
  • Edit various recruitment materials being sent the Recruiter as appropriate
  • Send various lists to stakeholders
  • Learn to trouble shoot Recruiter software errors and backup for app coordinators
  • Participate in recruitment activities and events when needed occasionally
  • Maintain daily Recruiter tasks to ensure data is getting entered in a timely fashion especially regarding imports
  • Clean up incoming data and ensure duplicates are removed weekly
  • Interface with University personnel, (i.e.: admissions reps and department leaders, faculty, Deans, support staff, administrative staff) as required.
  • Oversee and provide reports for end of year records within the Office of Admissions in Charleston and Beckley and Online
  • Organize regular Audits data for Charleston, Beckley and Online students
  • Work with the Director of Admissions and EVP on Communications
  • Provide labels and letters for mailings and recruitment pieces including emails
  • Provide monthly budget updates after reconciliation to the EVP and organize and pay all department invoices
  • Assist with incoming and outgoing mail
  • Maintain postage available in the department
  • Communicate project requests for Communication Department
  • Stay abreast of inventory to maintain sufficient stationary, envelops, and all other mailers
  • Perform other duties as assigned from time to time. QUALIFICATIONS

The ideal candidate will have the following qualifications:

  • Bachelor’s degree (Master’s degree preferred)
  • Goal-oriented self-starter who has the ability to handle multiple projects in a fast paced environment.
  • A data management background is preferred
  • A customer service orientation and utilize relationship building techniques.
  • Strong interpersonal and communication skills
  • Exceptional organizational skills and able to think, plan and execute strategically.
  • Office software and internet computing skills
  • Enthusiastic about working in a collaborative environment

Review of applicants will begin immediately and continue until the position is filled. Interested candidates should submit a cover letter, CV, salary requirements, and contact information for three references to:

University of Charleston

Attention: Sherry Adkins

2300 MacCorkle Avenue, S.E.

Charleston, WV 25304

sherryadkins@ucwv.edu

The University of Charleston is an Equal Opportunity Employer.


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About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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