Customer Success Manager
Linc Global, Inc.
Customer Success Manager – Senior Level
As a Senior Customer Success Manager you will develop long-term relationships with the key business stakeholders, IT executives, and business champions within your portfolio of accounts. You will develop a deep understanding of their business objectives, their workflows, their enterprise architecture strategy, and how Linc fits into it. You will provide best practice guidance on driving adoption across horizontal and vertical industry use cases, and ensure the customer gets the most value from Linc platform. Helping the customer identify new use cases and make Linc part of the day to day workflow, you will be instrumental in making Linc sticky within the customer’s organization. You will be a key member of the Marketing Team and work alongside the Sales team to expand Linc’s footprint within existing accounts.
Account coverage will include the entire US territory. Usual travel is about 40%.
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