Our mission is to help people everywhere find a job and company they love. We are disrupting an industry by changing how people search for jobs and how companies recruit top talent.
The Customer Success Manager (CSM) is an energetic customer facing professional who will engage, retain and drive our customers’ understanding of existing and new product offerings as well as the growing Employer Branding and Online Recruiting space. The CSM assists in the post-sales lifecycle for Glassdoor’s portfolio of customers, serving as a trusted advisor for each customer in optimizing their brand and campaign with Glassdoor as well as driving success via Glassdoor data, insights, and best practices garnered through working with thousands of human resources, talent acquisition, and marketing customers. The ideal candidate will be as passionate about Glassdoor’s solutions as they are about providing an exceptional experience for every customer. As the voice of the Customer at Glassdoor, we expect our Customer Success Managers to be active listeners but also strategic thinkers who understand that wearing both the company and the customer hat equate to success for both.
We work hard to maintain our fast-paced, motivated, and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful and are plentiful.
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