Customer Success job – Clutter – Los Angeles, CA

Customer Success

Clutter


9 reviews


Los Angeles, CA

Clutter picks up, stores and brings back your physical belongings at the click of a button. Our innovative supply chain offers consumers 10x more convenience at price parity with the incumbents, disrupting a $33B/year industry and attracting $100M in financing from Sequoia Capital ( https://www.sequoiacap.com/companies/clutter/ ), Google Ventures ( https://www.gv.com/portfolio/ ) and Atomico ( http://www.atomico.com/portfolio/clutter ).

Do you want to be a part of a high-growth startup? Come join a fun-loving, respectful and world-class Customer Experience team.We need an energetic Customer Care agent who has a positive attitude, successful track record, impeccable work ethic, and loves helping customers! You will have a rare opportunity to grow in your career with a high-energy, mission-driven company.

What you’ll be doing:

  • Become the resident expert on the Clutter platform and will help customers arrange deliveries, pick-ups, account issues, and much more
  • Provide clear and simple explanations of concepts and processes to customers
  • Quickly respond to customer inquiries to ensure 100% customer satisfaction
  • Work cross-functionally with other departments to prioritize, coordinate and apply resources where needed

Here are the kind of skills we’re looking for:

  • Bachelor’s degree from a top university
  • Consistent track record of success
  • Passion for exceptional service
  • Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations
  • Love technology and can quickly learn new systems
  • Desire to push the envelope and challenge status quo
  • Innovative and out-of-the-box thinking
  • Vibrant and energetic attitude, willingness to perform and get things done with a can do attitude

About Clutter

Clutter is headquartered in Los Angeles with operations in San Francisco, New York and Southern California. The company has 150+ employees.


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9 reviews

Clutter is a start-up using technology to disrupt the $27b self-storage industry. We’re committed to providing a delightful experience to…

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About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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