KEPRO is a rapidly growing national quality improvement and care management organization. We work to ensure that over 1 billion people receive the right care, at the right time, in the right setting. KEPRO is seeking experienced and highly professional
Customer Service Representatives
Provides all customer service support for the Review Team including but not limited to the following activities: Interaction with beneficiaries and providers via the helpline, creation, formatting, proofreading of letters, and maintaining timeliness. This position requires a great deal of decision making in regard to more different types of complex appeals.