Customer Service Representative – Bilingual job – PrideStaff – Tempe, AZ

Customer Service Representatives- Call Center

We will be conducting open interviews in our office on Monday (1/23), Tuesday, (1/24) and Wednesday (1/25) between the hours of 9AM and 3PM. Please visit our office at 1625 W. University Dr. #113 Tempe, AZ. 85281 with a copy of your resume.

Bilingual Spanish Required

Job Description

Pridestaff, a national staffing company, is seeking enthusiastic Bilingual (Spanish) Customer Service Representative, to work on a temporary to permanent basis with our clients. The Bilingual Customer Service Representative will work in a call center environment and will receive inbound from customers

Call Center – Bilingual – Customer Service Representative – Inbound

Job Responsibilities

As a Bilingual Customer Service Representative, you will be responsible for answering inbound calls to customers regarding products and service as well as provide general information regarding questions issues.

Additional responsibilities for the Bilingual Customer Service Representative will include:

· Answering in bound calls from customers in a professional manner

· Researching information using multiple resources and route call to the appropriate resource

· Provide customers with product and service information and resolve customers concerns

and complaints

· Enter customer information in the system and identify and escalate priority issues

· Completing call log and producing call reports

· Provide follow up customer calls when necessary

Call Center – Bilingual Customer Service Representative – Inbound

Job Requirements

As a Bilingual Customer Service Representative you must have at least 1 years’ experience in a customer service role within a call center environment. You must have excellent communication skills both written and verbal as well as effective listening skills.

Additional requirements for the Bilingual Customer Service Representative will include:

· Strong data entry / typing skills and computer skills

· Strong Customer Service experience over the phone

· A High School Degree or equivalent

Spanish – Bilingual Required

Call Center – Customer Service Representative – Inbound

Benefits

At Pridestaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Customer Service Representative a comprehensive benefits package!

Benefits available to the Customer Service Representative include:

· Medical Insurance

· Dental insurance

· Competitive Salary

Call Center – Customer Service Representative – Inbound

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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