Corporate Services Operations Specialist/Trainer job – Chemtreat – Richmond, VA

Corporate Services Operations Specialist/Trainer

CHE001220

About Us

Headquartered in Richmond, Virginia, ChemTreat, an operating company of Danaher Corporation, is one of the largest and fastest growing industrial water treatment companies in North and South America generating approximately $500 million in sales. ChemTreat is in its 49th year and has a team of over 1,700 associates in North and South America. The company offers world class products and water treatment services focused on building long term satisfaction and commitment with our customers. ChemTreat’s entrepreneurial spirit drives the Company’s success while demonstrating a high degree of value that leads to millions of dollars of customer savings per year.

Description

General Description:

Manage training program for Corporate Services. Manage the product activation process. Manage sales territories. Implement corporate pricing for all corporate customers. Manage quality assurance system throughout Corporate Services.

Essential Functions and Responsibilities:

Manage and conduct all new hire training for Corporate Services. Conduct all refresher training conducive to procedures and policies of department. Manage product activation process which includes activating and deleting chemicals in system. Work with Corporate Sales Managers and payroll to set up and change territories that drive commissions. Implement corporate prices into system and update accounts once negotiated by Corporate Sales. Create, manage and conduct quality audits on orders, phone monitoring, and general account maintenance. Assist in identifying process improvements utilizing audit results.

Other Responsibilities:

Assist with various projects within Corporate Services. Floater for customer service coverage. Manage all asset recovery functions. Other duties as assigned.

Qualifications

Knowledge and Skills:

Technical and business knowledge; Communication skills; Interpersonal skills; Teamwork and leadership; Analytical skills; Organizational skills; Self-management, and multitasking.

Educational and Experience Requirements:

College degree, and at least 3-5 years Customer Service experience. High degree of experience with Microsoft Office. Knowledge of operations is desired.

Physical Demands:

The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to sit. The employee may occasionally squat, turn/twist, or reach. The employee is constantly using hands to finger, handle, feel or operate objects, and computer keyboards. The employee is occasionally required to walk, stand, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell. The employee must occasionally lift, carry, push, or pull up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions and Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment consists of an indoor work office environment with good ventilation, adequate lighting, and low noise levels.

Miscellaneous:

The duties listed in job descriptions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Pre-employment Testing:

External hiring into this position is contingent upon the successful completion of a pre-employment drug screen and background check and possible credit history review.

Equal Opportunity/ADA:

ChemTreat, Inc. is an Equal Opportunity Employer. The Purpose of this description is to assist in ADA compliance and is not intended for other purposes such as compensation.

Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries. A globally diverse team of 71,000 associates, we are united by our culture and operating system, the Danaher Business System, which is our competitive advantage. In 2014, we generated $19.9B in revenue and our market cap exceeded $60B. We are #149 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20yrs.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Organization
:
Chemtreat

Job Function
:
Customer Service

Primary Location
:
North America-United States-VA-Richmond

Schedule
:
Full-time

About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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