Co-Manager – South Towne Center #3508 job – Forever 21 – Sandy, UT

Co-Manager – South Towne Center #3508

Forever 21

3,302 reviews

Sandy, UT

Job Description:
Want more than just a job? Join Forever 21’s Retail

Operations Team and showcase your fashion retail skills

while working with our exceptional retail staff!

Position: Co-Manager

Department: Remote – Store Operations

Reports to: Store Manager

Direct Reports: Yes

FLSA Status: Non-Exempt

Location: U.S. Stores Department Summary: Forever 21 is

seeking an analytical, energetic, and passionate team

leader to add to our dynamic Retail Operations team!

Job Purpose:
The Co-Manager will provide leadership and direction to

the store service and operations team. By creating

long-term strategies and leading company initiatives,

the Co-Manager will ensure maximum productivity,

profitability, operational excellence, and compliance

with company procedures.


  • Actively participate in store walkthroughs with the

Store Manager and District leaders to ensure

consistency in the quality of service, operation and

visual execution

  • Train and monitor Associates on company policies and

expectations, cashier training, loss prevention

policies and procedures, and product standards


  • Responsible for overall store maintenance by

overseeing facility, safety, loss prevention, and

inventory issues

  • Manage and measure progress and results against key

targets, and also be responsible for the email

capture program

  • Oversee activity and execution of service, loss

prevention, event marketing, cash handling and

managing return to vendor and supplies

  • Lead overall store earnings by driving top line

sales and managing controllable contribution. This

includes educating Associates on ways to drive sales

through promoting service standards, product

knowledge, etc.

  • Collaborate with merchandising leaders to ensure the

execution of markdowns/signage/marketing to align

with merchandise placement

  • Accountable for supply and maintenance expenses and

to follow up with Facility Services on all

maintenance issues

  • Evaluate customer surveys to assist with the

execution of any action plan to enhance the

customer’s in-store experience

  • Monitor daily payroll planner, adjusting schedules

accordingly, and completing register audits as


  • Ensure all delivery information is accurately

reported to verify all shipment‐related paperwork

meet audit requirements

  • Partner with the Store Manager with talent

selection, recruiting, onboarding, networking,

administrative work and service, new hire documents,

training, coaching, engagement, retention, and

recognition initiatives for the store

  • Spend at least 60% of the shift performing Leader On

Duty tasks

Knowledge, Skills, and Qualifications:

  • Must have at least 2 to 4 years of retail management

experience. Prior retail store leadership experience


  • College degree or relevant technical or vocational

training preferred

  • Must be skilled in leadership, coaching, and

training, sales generation, strategic planning,

authentic customer service, communication, conflict

resolution, business acumen, time management, POS

terminals, and general retail software proficiency

  • Must be able to provide feedback, develop others,

embrace and lead change, and make decisions under


  • Must have excellent interpersonal skills and be able

act with integrity and professionalism to ensure

that all business is conducted without bias or


  • Must be able to lift and carry up to 50 lbs.,

perform frequent standing, walking, repetitive

finger, hand and wrist motions, as well as bending,

stooping, reaching, squatting, kneeling, pushing,

pulling, climbing ladders, and work with cleaning


  • Must be available to work a flexible schedule to

meet the needs of the business, which may include

closing and weekend shifts.

At Forever 21, style isn’t dictated…It’s inspired.

Forever 21 is the leading fashion retailer of the latest

trends and the season’s hottest styles at

can’t-resist-prices. U.S. and international locations

stay true to the fast-fashion destination’s iconic store

aesthetic giving fashion fans all over the globe the

unforgettable shopping experience that is the one and

only Forever 21.

Joining the Forever 21 family means joining an

incredible team of talented, passionate and innovative

people who work together to bring fashion to everyone,

everywhere. We’re always on the lookout for talented

individuals eager to thrive in our fast-paced, dynamic

environment filled with vast opportunities for career

growth and development. This is a place where your ideas

become actualized, creativity is encouraged and the

possibilities are endless.

Be part of something epic. Be part of Forever 21. Apply


Req. Code : 22978

Division/Department : Field – Region : Northwest

Offer Relocation : Maybe

3,302 reviews

About secureteam

A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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