Client Alignment Representative – Homecare job – Netsmart Technologies – Great River, NY

The Client Alignment Representative is responsible for managing an assigned group of homecare and hospice clients. This includes sale of Netsmart Software products including licenses, maintenance, consulting and hosting services to meet and exceed key business measurements for our Clients.

This individual will grow, develop and manage Netsmart clients. They will work with these clients to create and maintain long-term client relationships. A critical success factor will be to ensure a client’s health and satisfaction with Netsmart offerings. Responsibilities will include generating new business with current clients through alignment plans that utilize Netsmart products, consulting and hosting services. He/she will analyze the policy and tactical needs of their clients and use this information in creating client roadmaps.

Accountable for Netsmart Client Alignment Representative targets including licenses, maintenance, hosting, solutions and services

Proactively manages Clients and closing opportunities using extensive process knowledge and health and human services software product expertise

Cultivate relationships that include C-Level leaders (Department heads, Administrators, Commissioners, Bureau Chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities

Meet with clients and established alignment plan parameters to build and nurture the relationship and assist in identifying further opportunities

Comprehends and effectively communicates Netsmart’s overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value

Leverages cross Netsmart solutions and market knowledge to create lasting client relationships

Effectively teams with the Client Development, Netsmart Community Practice Leaders, Lines of Business Managers, and Operational teams to bring the right resources to the client alignment effort

Identifies new client business development opportunities and communicates them to the Public Sector Client Development team

Basic Qualifications:
2 or more years of software sales experience

2+ years of sales experience with technology related products or services in the medical services provider marketplace, with an emphasis on home health, hospice and private duty

2 or more years of experience selling enterprise software applications

Human services, health and/or welfare organizations

Up to 50% travel required

Demonstrable success in leading and managing significant account growth for clients

Bachelor’s Degree or equivalent work experience

Preferred Skills:
Managed multiple human service clients

Worked with service organizations giving guidance in enterprise software deployments

Current health and human service relationships

Experience leveraging service delivery for long-term clients

Passion for developing, growing and sustaining revenue relationships with clients

Professional certifications are advantageous

Professional Skills:
Opportunity Shaping/Opportunity Creation

Lead Generation

Negotiate to Close

Proposal Development

Software Opportunity Qualification

Value Proposition Development

Software Presentation

It all begins with a Spark! At Netsmart we look for exceptional professionals who enjoy being part of a fast-paced and innovative environment. We value individual contributions in a team setting and offer a progressive set of support tools and training. We are proud to offer an excellent compensation package, which includes a complete suite of benefits for full-time associates.

Other benefits include:
Medical, Dental and Vision Insurance available Day 1

Life Insurance

Short/Long Term Disability

401(k) Plan/EAP

Netsmart is committed to helping health and human services providers deliver effective, recovery-based care. To learn about our culture, industry and job opportunities visit our career site, Facebook or Twitter account.

Ignite your career today!

About secureteam

A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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