This individual will grow, develop and manage Netsmart clients. They will work with these clients to create and maintain long-term client relationships. A critical success factor will be to ensure a client’s health and satisfaction with Netsmart offerings. Responsibilities will include generating new business with current clients through alignment plans that utilize Netsmart products, consulting and hosting services. He/she will analyze the policy and tactical needs of their clients and use this information in creating client roadmaps.
Accountable for Netsmart Client Alignment Representative targets including licenses, maintenance, hosting, solutions and services
Proactively manages Clients and closing opportunities using extensive process knowledge and health and human services software product expertise
Cultivate relationships that include C-Level leaders (Department heads, Administrators, Commissioners, Bureau Chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities
Meet with clients and established alignment plan parameters to build and nurture the relationship and assist in identifying further opportunities
Comprehends and effectively communicates Netsmart’s overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value
Leverages cross Netsmart solutions and market knowledge to create lasting client relationships
Effectively teams with the Client Development, Netsmart Community Practice Leaders, Lines of Business Managers, and Operational teams to bring the right resources to the client alignment effort
Identifies new client business development opportunities and communicates them to the Public Sector Client Development team
2 or more years of software sales experience
2+ years of sales experience with technology related products or services in the medical services provider marketplace, with an emphasis on home health, hospice and private duty
2 or more years of experience selling enterprise software applications
Human services, health and/or welfare organizations
Up to 50% travel required
Demonstrable success in leading and managing significant account growth for clients
Bachelor’s Degree or equivalent work experience
Managed multiple human service clients
Worked with service organizations giving guidance in enterprise software deployments
Current health and human service relationships
Experience leveraging service delivery for long-term clients
Passion for developing, growing and sustaining revenue relationships with clients
Professional certifications are advantageous
Opportunity Shaping/Opportunity Creation
Negotiate to Close
Software Opportunity Qualification
Value Proposition Development
It all begins with a Spark! At Netsmart we look for exceptional professionals who enjoy being part of a fast-paced and innovative environment. We value individual contributions in a team setting and offer a progressive set of support tools and training. We are proud to offer an excellent compensation package, which includes a complete suite of benefits for full-time associates.
Other benefits include:
Medical, Dental and Vision Insurance available Day 1
Short/Long Term Disability
Netsmart is committed to helping health and human services providers deliver effective, recovery-based care. To learn about our culture, industry and job opportunities visit our career site, Facebook or Twitter account.
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