Carts Co-worker job – IKEA – Phoenix, AZ

To secure a positive shopping experience for our Customers and provide an attractive day out for the whole family.

YOUR ASSIGNMENT Your main tasks will include:
Provide visitors with a positive shopping experience by ensuring customer service standards are met or exceeded

Assist customers in loading merchandise into vehicles and in returning merchandise

Retrieve carts from parking areas and ensure that the loading zone remains clear

Maintain a balanced cart flow throughout the store/home delivery areas

Disassemble AS IS merchandise when required

Report inoperable equipment to managers

Maintain outside area, ensuring it is fully stocked with twine, etc.

Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls

Complete general routines and ensure housekeeping is of the highest standard.

Adhere to inventory control procedures and security policies

Demonstrate a good understanding of policies, routines and procedures within your area of responsibility.

Communicate to managers any customer issues/concerns that cannot be resolved

Promote a safe working environment for fellow co-workers, customer and visitors by reporting any safety hazards, concerns or ideas for improvement.

YOUR PROFILE Your knowledge, skills and experience include:Knowledge/Experience:0-6 months of experience in the following knowledge areas:
Good customer service, and verbal communication skills

Experience in a customer service environment

Knowledge and interest in Home Furnishings

Effective verbal and written skills in the English language

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Ability to work independently and in groups

Basic computer skills

Prefer fast-paced, retail work environment

2,832 reviews

Since its founding in 1943, IKEA has offered a wide range of home furnishings and accessories of good design and function, at prices so low…

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