Business Analyst–Smart Suite job – Adapt Telephony Services, LLC – Chicago, IL

Business Analyst–Smart Suite

Adapt Telephony Services, LLC

Chicago, IL 60614

Looking for a great opportunity with a growing technology company?

Oakbrook-based Adapt Telephony Services, a highly successful North American reseller and systems integrator delivering and supporting omni-channel contact center communications, is adding to their Development team.

We are hiring a Business Analyst to focus on planning and delivery of Adapt Smart Suite products and services to Adapt clients.

Duties include analysis and interpretation of client business requirements; preparation of design documents that outline a custom configuration of Adapt’s Smart Suite software solution that meets those requirements; working with the implementation team to deliver Adapt Smart Suite products and services to Adapt clients on time and within budget; and developing team processes and cross-training in areas such as project management, support for deployed solutions, and participating in the sales process

We offer a great package, including the opportunity to work from home, as well as travel; terrific compensation, exceptional benefits and the chance to be part of a dynamic, collaborative organization that promotes from within.

What we need:

  • Bachelor’s degree, preferably in IT or Finance related fields
  • 3+ years of IT experience in Finance/Banking or related industries
  • Proficiency in MS Office (Word, Excel, PPT), Visio and MS Project.
  • Ability to work a schedule with up to 25 % travel.

If this sounds like it could be the position for you, please send your resume and cover letter, including salary history and expectations, via the link provided. EOE. No recruiters please.

Job Type: Full-time

Required education:

Required experience:

  • IT in Finance/Banking or related industries: 3 years

» Apply Now

Please review all application instructions before applying to Adapt Telephony Services, LLC.

About Our Company

Adapt is a full-service system integrator that resells, provides project management, consulting services,…

About secureteam

A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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