BBW Assistant Manager – NORTHPARK MALL job – Bath & Body Works – Huber Heights, OH

Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.

Building High Performing Teams:
Attract, hire, develop, inspire and retain top talent

Coach, develop and maximize the success of all associates

Build schedules to maximize and leverage sales results

Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates

Build a team that works well together based on the needs of the store

Ensure onboarding and continued training of the associate team

Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:
Lead and model the selling and customer experience standards

Lead selling efforts to meet selling goals during scheduled shifts

Ensure team communication; reinforcing that associates at every level are focused and accountable to selling

Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail

Direct workforce management activities

Set the direction and goals for the day/shift when associates arrive for work

Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)

Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:
Make good, fact-based shopkeeper decisions that keep the store full and abundant

Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life

Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences

Lead consistent focus on delivering emotionally engaging customer experiences

Ensure implementation of company selling strategies

Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:
Direct inventory management activities

Manage controllable expenses

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive

Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues

Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution

of operational activities

Maintain policies and procedures

Incorporate Loss Prevention and safety messages into daily operations

  • Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

Proven ability to drive sales results

Strong communication and ability to foster a customer focused selling culture

Able to provide in the moment coaching to associates

Availability for varied weekly shifts including weekend, closing and peak shifts

Prior sales management experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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About secureteam

secureteam
A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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