Peet’s Coffee & Tea
Since 1966, we have remained dedicated to the passionate pursuit of truly distinctive quality in the cup, and everything it takes to get there. We are committed to the artisan practice of extraordinary selectivity, roasting by hand in small batches, and ensuring that every bean is meticulously fresh. Simply put, our core belief of uncompromising quality coffees and teas is the inspiration that drives everything we do.
This inspiration is reflected in six Values that ground our culture: Mastery, Authenticity, Passion, Community, Ownership and Growth. These Values apply to all Peet’s employees as part of the leading, gold-standard coffee company: Peet’s Coffee.
The Assistant Store Manager is a store leader reporting to the Store Manager and supporting the Store Manager in achieving the Balanced Scorecard objectives and performance under the Retail Operating Philosophy (ROP). The Assistant Store Manager primarily focuses on the Serve, Manage, and Develop tenets of the ROP. Success in the Assistant Store Manager role includes developing team members by providing on-going coaching and training in order to ensure high performance and effective succession planning.
Lead excellent customer service through in-the-moment coaching, role modeling, and utilizing Mystery Shop Program results and “Mission Inspired” customer feedback to reinforce and improve quality of service.
A minimum of two years of retail management/supervisory experience and/or related experience and training.