Associate Consultant – Managed Services Support Fusion Middleware job – Mythics – Columbus, OH

Associate Consultant – Managed Services Support Fusion Middleware


Columbus, OH

The Associate Consultant – Managed Services Fusion Middleware, will provide operational managed services support, troubleshooting and issue resolution for mission critical databases, fusion middleware, applications and related systems. Mythics is looking for a highly motivated consultant that have an Oracle Fusion Middleware background. You will provide hands-on technical support, including analyzing incidents, system design, deployment and maintenance of software components, applications and systems in support of SOA/ESB, UCM, and other Oracle Middleware related solutions

You will work as a collaborative member of the Managed Services Operational Support team that is responsible for providing 24x7x365 support to various clients across the country. This is a great opportunity for the right candidate to come in and work with a skilled team and attain knowledge of Oracle and other 3 rd party vendor technologies. Work location is onsite in Columbus, OH.

The candidate for this position must be open to working traditional work week and hours (Monday – Friday 8AM-5PM). Willing to work alternate weekends, on-call, and alternate holiday schedules. Must be a team player and willing to work with the team on a 24×7 capacity.

Responsibilities include:

  • Proactively monitor, report, troubleshoot, escalate and resolve technical issues with Oracle and MSSQL databases and associated systems
  • Incident Resolution
  • Review and analyze relevant middleware logs and operating system logs
  • Apply systems analysis techniques and procedures to identify and resolve middleware issues
  • Problem analysis and resolution
  • Root cause analysis and resolution
  • Log support requests with Oracle My Oracle Support and/or Microsoft Support or other 3 rd party vendors as required
  • Documenting processes, standards and methodologies for working with client data and systems
  • Developing, updating and maintaining reporting processes and tools
  • Developing, updating documentation and architecture diagrams
  • Develop custom Web Services, Proxies, BPEL Processes, Business Rules, Transformations, Translations, and Reports utilizing available technology
  • Provide technical troubleshooting on issues requiring rapid resolution related to Oracle WebLogic Server, SOA Suite and Service Bus and Web Services
  • Provide Middleware patching as needed
  • Assist with the evaluation and implementation of new technology initiatives
  • Manage day-to-day efforts toward project accomplishments with general direction from senior technical staff
  • Participate in project planning and project status communications
  • The position requires the ability to work individually and in a team environment
  • Prioritization of day-to-day activities and long-term support-oriented tasks is essential
  • The position requires excellent verbal and written communication skills


  • Bachelor’s degree with major in computer science, information systems or other related field
  • 2+ years of experience technical consulting or managed services (architecture, design, development, implementation, integration, and/or administration) in a modern middleware based environment
  • 2+ years of experience architecting, implementing, developing, supporting and/or administering environments with one or more of the following technologies:
    • Oracle WebLogic Server 11g/12c
    • Oracle Web Tier (HTTP Server and/or Traffic Director) 11g/12c
    • Oracle SOA Suite 11g/12c
    • Oracle BPM Suite 11g/12c
    • Oracle WebCenter Suite (Portal, Content, Document Capture) 11g/12c
    • Oracle Application Development Framework (ADF) 11g/12c
  • Oracle Identity & Access Management Suite (OAM, OUD, IdM) 11g
  • Solid understanding of JavaEE, XML, Web Services, Web Servers, and Application Servers
  • Solid understanding of Oracle WebLogic (or other JavaEE AS) architecture and administration
  • Experience with installation and configuration of Oracle Fusion Middleware products in high-availability environments
  • Experience troubleshooting, performance tuning, testing and administration support of Oracle WebLogic Server, JVM, OHS and ADF custom applications
  • Good understanding of systems and software engineering, development, and testing concepts and techniques, including SDLC, unit/integration testing, and configuration management
  • Exposure to database technologies (Oracle, MySQL, SQL Server, DB2)
  • Exposure to XML, XSLT, XPATH and XQuery technologies
  • Basic knowledge of SQL, PL/SQL, JDBC, and Oracle DB (not DBA level)
  • Trusted professional who can work in a team environment and who can communicate effectively
  • Proficiency in the use MS Word, Excel, PowerPoint
  • Ability to prioritize and work with multiple assignments simultaneously
  • Strong organizational skills
  • Strong dedication to customer service
  • Superior attention to details
  • Ability to learn quickly and adapt to ad-hoc changes in the environment
  • Excellent oral and written communication skills

Desired Qualifications

  • Prior experience working on an operational support or help desk team
  • Exposure to Remedy ticketing system, Atlassian Service Desk or similar tools
  • Any experience with Oracle tools/technologies is a major plus
  • Experience with Oracle Engineered Systems (Exadata, Exalogic, ODA, Exalytics, ZFS Appliance)

Mythics, a Platinum level member of Oracle PartnerNetwork (OPN), is an award winning Oracle systems integrator, consulting firm and Oracle…

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A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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