Account Manager job – Garb Inc – Denver, CO

Account Manager

Garb Inc

Denver, CO 80223

$32,000 – $40,000 a year

Job Purpose:

Under the direction of the Senior Account Manager, the Account Manager is responsible for order entry, customer management and sales growth of a dedicated group of customers and sales representatives. By communicating with Garb sales representatives and customers, the Account Manager will accurately input orders into the Garb software system, and work to ensure the orders ship accurately and on time. The Account Manager will also be responsible for growing their accounts through sales efforts that align with initiatives put in place by the Director of Sales in order to meet budgeted sales goals and EBIDA.

Duties and Responsibilities:

  • Embracing Garb vision and core values
  • Be accountable for all timelines and projects.
  • Help to develop and instill a culture of a “yes” guest service mentality both internally and externally.
  • Accurately enter new orders and send order confirmations within 24 hours of receipt.
  • Assure all orders are passed to production with 100% accuracy and complete thoroughness to assure their ability to flow through the production system without discussion or challenges.
  • Perform account maintenance tasks such as return authorizations, updating contacts/shipping/account information, order inquiries, product inquiries, issue credits, provide shipping information.
  • Communicate with Garb Sales Reps and Customers effectively and in a timely manner on both phone, email and in person as needed.
  • Return all communications within 4 working hours.
  • Act as the internal support to Garb’s independent sales reps through sales support, training initiatives and all day to day needs.
  • Follow up with the customers to secure approvals to move orders to production.
  • Become an expert on Garb programs and products in order to provide exceptional customer service and help customers fully utilize Garb’s offering.
  • Work with customers to ensure we have maximized our selling potential on all orders and pursue opportunities for growth within each account.
  • Constantly achieve to maintain and protect current accounts and business.
  • Proactively contact customer base for different promotions, events and ongoing account maintenance as well as sales efforts.
  • Report challenges and successes with accounts and sales reps to Director of Sales.
  • Make all customers and sales reps raving fans of Garb.
  • Other assigned duties as applicable.

Minimum Qualifications:

  • Experience in Microsoft Office including Outlook, Excel, Word.
  • Excellent communication skills and interpersonal skills, ability to communicate concepts
  • Ability to change priorities quickly and manage multiple projects simultaneously
  • Highly organized and detail-oriented
  • A team player, who will work well with others in a fast-paced setting

Job Type: Full-time

Salary: $32,000.00 to $40,000.00 /year

Job Location:

Required education:

Required experience:

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Please review all application instructions before applying to Garb Inc.

Company Overview:
Garb is the original junior golf apparel brand. We pioneered the junior golf apparel category and have grown to become…

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A Computer Programmer whose articles got mentions from the likes of The New York Times, Kissmetrics and AllTopStories. He writes articles, novels and poems; spends most of his time reading everything he could get his hands on. He is currently pursuing his Masters from The University of Illinois and holds a Bachelors in Electronics Engineering from the University of California. He is a programmer, a motivational writer and speaker.

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